We are undertaking a scheduling system enhancement project to support the expansion of care delivery. Currently, office schedules are organized by department and location. The next phase involves extending this model to include virtual care appointments across multiple states. Key objectives include:
- **Integration of virtual care scheduling** into the existing framework, ensuring seamless coordination across diverse regions.
- **Blocking functionality** that allows virtual appointments to override or reserve time slots by preventing conflicts with in-person schedules.
- **Redesign of the base scheduling model** to accommodate both physical and virtual care workflows, ensuring scalability and flexibility for future growth.

This project will require collaboration across departments to modernize scheduling infrastructure, improve patient access, and support the organization’s transition into a hybrid care mode
- Springboot
- Docker
- Kubernetes
- EKS
- Great communication skills, working collaboratively with other developers
- Spec driven development - generating all code through windsurf / open AI code X
    - Comfortable with AI development

Java Java

8194 - Java Java

8193 - Java Java

We are undertaking a scheduling system enhancement project to support the expansion of care delivery. Currently, office schedules are organized by department and location. The next phase involves extending this model to include virtual care appointments across multiple states.
Key objectives include:
- **Integration of virtual care scheduling** into the existing framework, ensuring seamless coordination across diverse regions.
- **Blocking functionality** that allows virtual appointments to override or reserve time slots by preventing conflicts with in-person schedules.
- **Redesign of the base scheduling model** to accommodate both physical and virtual care workflows, ensuring scalability and flexibility for future growth.

This project will require collaboration across departments to modernize scheduling infrastructure, improve patient access, and support the organization’s transition into a hybrid care mode
- Springboot
- Docker
- Kubernetes
- EKS
- Great communication skills, working collaboratively with other developers
- Spec driven development - generating all code through windsurf / open AI code X
    - Comfortable with AI development

8192 - Java Java

We are undertaking a scheduling system enhancement project to support the expansion of care delivery. Currently, office schedules are organized by department and location. The next phase involves extending this model to include virtual care appointments across multiple states.
Key objectives include:
- **Integration of virtual care scheduling** into the existing framework, ensuring seamless coordination across diverse regions.
- **Blocking functionality** that allows virtual appointments to override or reserve time slots by preventing conflicts with in-person schedules.
- **Redesign of the base scheduling model** to accommodate both physical and virtual care workflows, ensuring scalability and flexibility for future growth.

This project will require collaboration across departments to modernize scheduling infrastructure, improve patient access, and support the organization’s transition into a hybrid care mode
- Typescript
- Next.js
- Java on the backend (not needed as a skill)
- Great communication skills, working collaboratively with other developers
- Spec driven development - generating all code through windsurf / open AI code X
    - Comfortable with AI development

React JavaScript

8191 - React JavaScript

8190 - React JavaScript

We are undertaking a scheduling system enhancement project to support the expansion of care delivery. Currently, office schedules are organized by department and location. The next phase involves extending this model to include virtual care appointments across multiple states.
Key objectives include:
- **Integration of virtual care scheduling** into the existing framework, ensuring seamless coordination across diverse regions.
- **Blocking functionality** that allows virtual appointments to override or reserve time slots by preventing conflicts with in-person schedules.
- **Redesign of the base scheduling model** to accommodate both physical and virtual care workflows, ensuring scalability and flexibility for future growth.

This project will require collaboration across departments to modernize scheduling infrastructure, improve patient access, and support the organization’s transition into a hybrid care mode 
- Typescript
- Next.js
- Java on the backend (not needed as a skill)
- Helping to be a team lead to other members with lesser seniority on the same team
- Great communication skills, working collaboratively with other developers 
- Spec driven development - generating all code through windsurf / open AI code X
    - Comfortable with AI development

8189 - React JavaScript

### **Position Summary**
The client is seeking an experienced **L1/L2 IT Operations professional** to join their Enterprise Service Desk team. This role serves as the first and second line of support for IT-related issues, ensuring smooth operations across the organization. The ideal candidate will have strong technical troubleshooting skills, excellent time management, and a customer-first mindset.
### **Key Responsibilities**
- Serve as the initial and secondary point of contact for IT incidents and service requests via phone, email, or ticketing system.
- Manage and prioritize tickets in the queue, ensuring compliance with SLAs and timely resolution.
- Provide first- and second-level troubleshooting for:**Windows Operating Systems
General networking issues
OS and printer troubleshooting**

- Assist with password resets, account unlocks, and basic access management tasks.
- Escalate complex issues to higher-level support teams when necessary.
- Document all interactions, resolutions, and updates accurately in the ITSM tool.
- Contribute to knowledge base articles and process improvement initiatives.
- Maintain strict adherence to security and compliance protocols, especially in a financial environment.

### **Required Qualifications**
- **Education:** Associate degree in IT, Computer Science, or equivalent experience.
- **Experience:**1–3 years in IT support or operations, preferably in financial services.
Hands-on experience with Windows OS, networking fundamentals, and printer troubleshooting.

- **Technical Skills:**Familiarity with Active Directory, remote desktop tools, and ticketing systems (e.g., ServiceNow).

- **Soft Skills:**Strong time management and ability to handle multiple priorities.
Excellent communication and interpersonal skills.
**Critical thinking, common sense, and kindness** as core attributes for success.


### **Preferred Qualifications**
- ITIL Foundation certification.
- Experience in enterprise-level IT environments.
- Knowledge of cybersecurity best practices.

IT Engineer Cloud, Infrastructure and ITOps

8187 - IT Engineer Cloud, Infrastructure and ITOps

We are looking for a **Software Development Engineer in Test (SDET)** with strong experience in **Java** and **REST API testing**. You will design, develop, and maintain automated test frameworks, collaborate closely with developers and QA engineers, and help ensure the quality, reliability, and performance of our services.
### Key Responsibilities
- Design, develop, and maintain **automated test suites** using **Java** (e.g., JUnit/TestNG) for UI and API layers.
- Build and enhance **REST API test frameworks** (e.g., RestAssured, HTTP clients) to validate functional, integration, and regression scenarios.
- Collaborate with developers, product owners, and QA to **understand requirements**, clarify acceptance criteria, and define test strategies.
- Create and maintain **test plans, test cases, and test data** for both manual and automated testing.
- Integrate automated tests into **CI/CD pipelines** (e.g., Jenkins, GitLab CI, GitHub Actions, Azure DevOps).
- Analyze test results, **identify root causes**, report defects, and work with the team to drive them to resolution.
- Contribute to **code reviews** for test automation and, when appropriate, production code.
- Ensure **test coverage** across functional, integration, regression, and basic performance scenarios.
- Participate in **scrum ceremonies** (stand-ups, planning, grooming, retrospectives) and contribute to continuous improvement of QA and development practices.
- Document and share **best practices** for automation, test data management, and environment usage.

### Required Skills & Qualifications
- **3+ years** of experience as an SDET, QA Automation Engineer, or similar role.
- Strong programming skills in **Java** (OOP principles, collections, exception handling, debugging).
- Hands-on experience with **REST API testing** and tools/frameworks such as:
RestAssured, Postman, or similar API clients
JSON/XML serialization and validation
- Experience with **test frameworks** such as JUnit, TestNG, or similar.
- Solid understanding of **software testing principles** (functional, integration, regression, smoke, sanity).
- Working knowledge of **version control systems** (e.g., Git).
- Experience integrating automated tests into **CI/CD pipelines**.
- Familiarity with **build tools** like Maven or Gradle.
- Good understanding of **HTTP, REST, and microservices architecture**.
- Strong analytical and problem-solving skills, with attention to detail.
- Good communication skills and the ability to work effectively in **agile teams**.

SDET QA Automation

8184 - SDET QA Automation

### **Summary**
We are seeking a **Lead Data Scientist** to drive the computer vision capabilities of our AI-powered manufacturing intelligence platform. This role combines advanced vision modeling, multimodal reasoning, and data engineering to assess manufacturability and printability from images, schematics, and part metadata. The ideal candidate has deep expertise in applied computer vision, strong hands-on experience with data engineering pipelines that support ML workflows, and a background building production AI systems using Azure Machine Learning, Databricks, and agentic AI frameworks such as LangChain and LangGraph. This role is highly cross-functional and foundational to the platform’s intelligence layer.
### **Required Skills and Experience**
- **Computer Vision & Deep Learning:** Strong experience building, training, and evaluating CNNs, transformers, or multimodal models for image classification, feature extraction, defect detection, or segmentation using PyTorch or TensorFlow.
- **Industrial or Applied Vision Experience:** Background applying computer vision to real-world inspection, materials identification, part recognition, or manufacturing-related imagery — even if not directly in additive manufacturing.
- **Data Engineering for AI:** Demonstrated ability to build data ingestion and transformation pipelines that support ML workflows, including:
- Large-scale image ingestion
- Feature extraction and embedding generation
- Schema and metadata alignment
- Delta Lake pipelines
- Feature engineering and feature store integration
- Automated data validation and drift checks
- **Azure ML & MLOps:** Hands-on experience deploying, monitoring, and managing models using Azure ML, including model versioning, batch inference jobs, online endpoints, environment management, and automated training pipelines.
- **Databricks & Distributed Processing:** Proficiency in SQL, PySpark, and distributed compute patterns used for preparing, transforming, and analyzing large image and metadata datasets.
- **Agentic AI & Orchestration Experience:** Familiarity with LangChain, LangGraph, or similar frameworks for building tool-using AI agents and orchestrating multi-step, model-mediated workflows.
- **Model Observability & Drift Detection:** Experience implementing telemetry, monitoring pipelines, and drift detection using Azure ML Monitoring, Application Insights, or custom statistical techniques.
- **Software & Data Foundations:** Strong Python engineering skills, solid understanding of APIs and microservices, familiarity with structured/unstructured data modeling, and experience producing reproducible ML workflows.

### **Preferred Skills and Experience**
- Experience in manufacturing, industrial automation, mechanical engineering, or related computer vision applications.
- Experience processing 3D or geometric data: CAD files, point clouds, meshes, or depth imagery.
- Familiarity with vector database or embedding search systems used for multimodal reasoning.
- Experience optimizing models for performance, latency, and cost in production settings.
- Understanding of secure ML development practices aligned with NIST 800-53.
- Prior leadership experience mentoring junior data scientists and collaborating closely with data engineers and platform engineers.

### **General Requirements**
- **Education:** Degree (Master’s or Ph.D. preferred) in Computer Science, Data Science, Engineering, or a closely related field.
- **Experience:** 7+ years in machine learning or applied data science roles, with at least 3 years in computer vision and 3+ years in data engineering for ML pipelines.
- **Soft Skills:** Excellent communication, strong architectural thinking, ability to influence engineering and product teams, and comfort working in a fast-paced, iterative delivery environment.

Data Scientist AI

8175 - Data Scientist AI

Senior Azure Engineer with proven knowledge of architecting and Deploying Azure services within NIST 800-53 or similar requirements. 
 
Must Haves: 
Azure knowledge within regulated environments. Knowledge and experience of deploying Services to meet regulatory compliance in NIST 800-53. Support a Security by Design approach  
 
Experience of the following services
- Applications Gateway
- WAF
- Container App Environment and Container Apps
- Container registries
- Key Vault
- Cosmos DB
- SQL Server – Postgres
- Databricks deployment
- Integration with Azure AI services
- Azure Policy
- Private Link, Azure networking
- Entra and Entra Managed identities

Nice to Haves
- Azure Sentinel
- Log management
- Azure monitor
- Azure Auditing
- External Identities
- Identity Governance

Tooling:
- Terraform
- Github / Github Actions
- CI/CD
- SAST and DAST integration
- Deployment pipelines

DevOps Cloud, Infrastructure and ITOps

8174 - DevOps Cloud, Infrastructure and ITOps

**UX Designer - Job Description**
We are looking for a user experience designer responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, wireframes, and prototypes. You will also design the overall functionality of the product and iterate upon it to ensure a great user experience.

**Responsibilities**
- Translate concepts into wireframes and mockups that lead to intuitive user experiences.
- Facilitate clients’ product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions.
- Make strategic design and user experience decisions related to core and new functions and features.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.

**Requirements**
- Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
- Expertise in UX and design software (Figma is a must). Basic HTML5, CSS3, and JavaScript skills are a plus. but not required.
- Ability to work with stakeholders to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Experience in using UX design best practices to design solutions, with a deep understanding of mobile and responsive design.
- A solid grasp of user-centered design and testing methodologies, subsystems, usability, and accessibility concerns.
- Ability to iterate your designs and solutions efficiently and intelligently.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
- A clear understanding of the importance of user-centered design.
- Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
- Be willing to help teammates, share knowledge and experience with them, and learn from them.
- Be open to receiving feedback and constructive criticism.
- Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge of the industry’s latest trends and technologies.

Design UX/UI Digital Design

8162 - Design UX/UI Digital Design

**Position Overview:**  The Data Engineer (DE) is responsible for designing, building, and maintaining data infrastructure and systems that enable efficient processing and analysis of large and complex datasets for use by our business stakeholders, data analysts, and for use in our end user-facing products. The ideal candidate will have a strong background in data modeling, as well as experience with data warehousing and ELT (Extract, Load, Transform) processes. As a member of the Data Engineering team within our Data & AI COE, the DE is situated in a central service role with high cross-functional engagement and impacts across all divisions of our organization. As we pursue a strategy of enhancing its value to organizational leaders and business learners through new forms of engagement and interactive product experiences, the DE will play a critical role in interfacing with product engineers, data scientists, and AI developers to enable their work. 

**Position Responsibilities:**
- Lead the full development life cycle including requirements analysis, technical specification, coding, deployment planning, and production support -- serving as both a hands‑on engineer and coordinator of vendor partners.
- Design, build, and maintain scalable data pipelines that meet reliability, security, and performance standards.
- Partner with analytics, data‑science, and business teams to ingest data and evolve data models that power BI dashboards, advanced analytics, AI/ML models, and SaaS applications.
- Secure executive and technical alignmentof data‑engineering architecture and solutions, engaging with the CIO, technical directors, solution architects, and business‑unit leaders.
- Deliver clear, timely technical artifacts including system overviews, data‑flow diagrams, stack diagrams, and runbooks to support decision‑making and future maintenance.
- Balance supportability, flexibility, cost, and performance when evaluating design options and making architectural decisions.
- Stay forward‑looking, ensuring all solutions align with enterprise IT strategy and scalability goals.
- Transition projects smoothly to operations, providing comprehensive documentation and knowledge transfer to support teams.

**Position Requirements:**
- **Education:** Bachelor's degree in computer science, engineering, or a related discipline.
- **Experience**: Extensive experience in data engineering (or closely related field) delivering production-grade pipelines and data platforms, at least 5 years.
- **Data Pipelines:** Proven ability to design, build, and operate high‑volume ELT/ETL pipelines that ingest, process, and transform data from diverse sources.
- **SQL Mastery:** Proven ability to write highly efficient, production‑grade SQL
- **Cloud Ecosystem:** Hands‑on work with core data services and related components for secure storage, orchestration, and automation.
- **Data Modeling & Warehousing:** Hands‑on experience designing schemas and maintaining data warehouses and lakehouses.
- **Data Quality & Governance:** Implement frameworks that ensure accuracy, completeness, consistency, and lineage of critical datasets.
- **Collaboration:** Excellent communication and stakeholder‑management skills; ability to translate business requirements into technical solutions.
- **Analytical Thinking:** Demonstrated strength in evaluating trade‑offs (supportability, cost, performance, flexibility) and recommending optimal designs.
- **Operations & Support:** Monitor pipelines, diagnose issues, and provide on‑call / production support with strong root‑cause analysis.
- **Programming:** Proficiency in python programming

**Preferred/Nice to Have**
- **Databricks** 
- **Snowflake**
- **dbt**

Data Engineer Data

8157 - Data Engineer Data

### **FinOps Project Manager (FPM) Overview**
The FinOps Project Manager (FPM) is a strategic and execution-focused leader responsible for driving alignment, visibility, and delivery across FinOps initiatives spanning Finance, Product, Engineering, and Business teams. This role combines technical program management with financial accountability and agile execution, emphasizing cloud cost optimization, cross-functional collaboration, and the implementation of FinOps best practices.
FPMs act as force multipliers for their teams, enabling efficient execution by removing blockers, ensuring clarity of priorities, and fostering collaboration across stakeholders. They translate high-level organizational goals into structured, measurable, and actionable initiatives while maintaining rigorous standards for communication, documentation, and follow-through. Additionally, FPMs play a key role in identifying cost-saving opportunities, driving cloud financial efficiency, and ensuring teams are equipped with the tools and processes needed to make informed, data-driven decisions.
### **FinOps Responsibilities**
- Support planning, execution, and successful delivery of FinOps initiatives aligned with organizational goals.
- Establish and maintain KPIs related to cloud financial health, including tagging compliance and cost-per-workload metrics.
- Promote awareness of cloud economics and foster ownership of cost efficiency across Finance, Product, Engineering, and Business teams.
- Develop structured reporting to support leadership decision-making and enhance visibility into cloud expenditures.
- Monitor and report on cloud budgets, anomalies, usage patterns, and forecasts to ensure alignment with priorities.
- Help teams understand the value of FinOps recommendations, securing buy-in and integrating them into product roadmaps and backlogs.
- Contribute to the evolution of FinOps processes, tools, and governance frameworks.
- Identify opportunities to automate manual processes, improve reporting clarity, and enhance cloud cost governance.
- Leverage tools like AWS Cost Explorer, Cloudability, and AWS anomaly detection to identify, investigate, and resolve unusual cloud cost activities while implementing preventative measures.

### **General Responsibilities**
- Lead project planning, backlog refinement, sprint execution, and post-mortem ceremonies for one or more SRE teams.
- Proactively manage Jira hygiene and workflows—ensuring tickets are well-defined, estimated, assigned, and properly linked to Epics, Themes, and priorities.
- Track and report progress on engineering and cost-focused initiatives using dashboards, Confluence documentation, and recurring status updates.
- Facilitate regular team ceremonies and leadership reviews, keeping meetings focused, data-driven, and outcome-oriented.
- Support compliance, access control, and decommissioning efforts across cloud and on-prem systems.
- Act as a steward of engineering time—minimizing context-switching, streamlining workflows, and closing the loop on stale or duplicative work.
- Contribute to shared documentation and knowledge management across the program.
- Continuously improve team processes through retrospectives and experimentation.

### **Qualifications**
- English proficiency and proven ability to build relationships across teams.
- Available to work 9am–5pm US Eastern Time.
- 5+ years of experience in technical program management, project management, or product ownership roles within FinOps or software engineering/development teams.
- Experience with cloud financial tools such as AWS Cost Explorer or Cloudability.
- Ability to influence without authority and drive consensus across teams.
- Strong understanding of Agile/Scrum principles and Jira/Confluence best practices.
- Familiarity with cloud-native technologies (AWS, Kubernetes, ECS, Terraform).
- Foundational knowledge of AWS services, billing constructs, and cost optimization techniques (rightsizing, reserved instance planning).
- Strong analytical skills; proficiency in Excel or SQL preferred.
- Comfortable analyzing data to drive decisions and communicating findings clearly to both engineers and executives.
- High attention to detail, follow-through, and accountability.
- Empathy and communication skills to work with diverse, distributed engineering teams.

### **Preferred Experience**
- Experience working within a FinOps practice.
- Exposure to cloud financial governance and FinOps principles.
- Experience collaborating with Finance, Product, Engineering, and Business teams.
- AWS Certified Cloud Practitioner or FinOps Certified Practitioner.
- Experience with multi-cloud environments (AWS, Azure, GCP, OCI).

### **Why This Role Matters**
This role is critical to improving cloud cost transparency, financial accountability, and operational efficiency across the organization. By partnering closely with Finance, Product, Engineering, and Business teams, the FinOps Project Manager ensures cloud budgets are well-understood, optimization opportunities are identified, and cloud consumption aligns with strategic business goals. This position directly contributes to long-term scalability, modernization, and cost governance efforts.

Project Manager Product Administration

8152 - Project Manager Product Administration

Impact the Moment

Do you enjoy testing the limits of possibility? Our Sr. Software Engineers (Full Stack) drive progress and help build the future of learning. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you.

We are building a course management and adaptive learning solution that enables millions of learners to achieve their full potential. In this role, you will be expanding this tool to put new learning tools in the hands of instructors and learners.

How can you make an impact?

In this role, you will be the linchpin of the product – the technical expert for the product, sales, marketing and business teams and the product expert for the technical teams. By combining intimate knowledge of customers, strong analytical skills, and technical acumen, you will drive a holistic product vision that energizes your teammates and delights your customers.

As an education innovation company, we're proud to play our part by inspiring learners around the world. If you bring your curiosity, we'll help you grow in a collaborative environment where everyone shares a passion for success. Even if you are not currently looking for a change, we encourage you to apply now and speak to the hiring manager to learn about the opportunity.

This is a remote position open to applicants authorized to work for any employer within the United States.

What can you expect from the position?
• Build web based responsive learning tools that will be used by millions of learners and educators
• Work with engineers, product managers, designers, sales and marketing managers to build products that the customers love to use
• Be responsible for end-to-end delivery (tech design, development and testing) and maintenance of our products
• Manage the entire software development life cycle using infra and monitoring as code
• Work with a talented group of engineers who believe in extreme ownership
What can you bring to the role?
• 5+ years of experience is required in Java and any or most of the technologies below.
o Spring
o Angular, React
o RESTful Services
o CI / CD pipeline
o Databases
o AWS services
o Docker / Containerization (understanding)
o Distributed Caching
o Tomcat
o Observability
• Product engineering background to support development of B2B and B2C products
• Experience building responsive, accessible and high-performance web-based products
• Experience with one or more observability platforms to monitor health of the products
• Ability and desire to work in various layers of software stack (front-end, backend). Backend expert with some front-end experience.
• Bachelor's Degree in Computer Science
• Experience with Terraform is desirable



**Must Have for this role:**
- We are looking for full stack developer with both 50% on front end and 50% on back end.
- This person will be working with the cross functional teams.
- Looking for strong experience in Angular and Java.
- Someone with the Terraform experience will be beneficial.
- Should have experience in building responsive, accessible and high-performance web-based products.
- Bachelor’s degree is preffered.
- Looking for 2-5 years of experience in development side.
- Candidates from Ed-tech or e-commerce is preffered.

**Interviews:**
- 3 rounds of interviews will be conducted.

Angular 2+ JavaScript

8151 - Angular 2+ JavaScript

8145 - DevOps Cloud, Infrastructure and ITOps

**Job Summary:**
As a Security Analyst, you will join a team of cybersecurity professionals delivering proactive Managed Security and Managed Governance services. In this role, you'll help safeguard our clients' environments by identifying vulnerabilities, deploying effective protective measures, and working collaboratively to mitigate risks while ensuring compliance with industry standards and regulations. The ideal candidate is highly analytical, possesses hands-on experience with Microsoft security solutions, and is passionate about staying ahead of emerging cyber threats.
**Key Responsibilities:**
- **Security      Monitoring & Analysis:**
    - Analyze       cloud security posture on Azure-hosted systems and networks using Defender       for Cloud and Defender XDR/EDR.
    - Continuously       monitor security logs and data sources integrated into Microsoft       Sentinel, ensuring comprehensive coverage and efficient analysis that       identifies potential security incidents or vulnerabilities using alert guides       and methods based on the MITRE ATT&CK framework.
    - Respond       to security incidents by investigating alerts, performing triage, and       executing remediation actions. Automate incident response workflows using       Azure Logic Apps.
    - Conduct       real-time, proactive threat hunting analysis using KQL to identify and       mitigate potential security risks and perform forensic investigations as       necessary.
    - Perform       continuous vulnerability scans of the attack surface.
    - Develop       and publish alert guides, knowledge base articles, and training material.
    - Configure       and analyze threat Intel feeds to identify cyber threats and make       recommendations proactively.

o Develop and optimize analytic rules in Azure Sentinel to detect potential threats and anomalies. Analyze client environments and configurations to identify issues and opportunities for improvement proactively.
- **Incident      Response:**
    - Lead       or assist in the incident response process from detection through       resolution.
    - Develop,       document, and implement incident response plans and playbooks.
    - Collaborate       with cross-functional teams to mitigate and recover from security       incidents.
    - Document       Root Cause Analysis and Incident Event Reports.
    - Analyze       and improve security automation rules to reduce mean time to       remediation.
- **Vulnerability      and Risk Management:**
    - Perform       regular vulnerability assessments and risk analyses.
    - Recommend       and implement measures to address identified security risks.
    - Stay       current on emerging threats, vulnerabilities, and Microsoft security       technologies.
    - Perform       Phishing Attack exercises across the enterprise and MSSP clients.
- **Policy      Development & Compliance:**
    - Assist       in creating and enforcing security policies, procedures, and guidelines.
    - Ensure       adherence to industry regulations and standards (e.g., NIST SP 800-171,       ISO 27001 (2022), GDPR, PCI-DSS, HIPAA).
    - Participate       in security audits, security questionnaires, penetration tests, and provide       reports and recommendations for improvements.
- **Collaboration      & Communication:**
    - Produce       monthly security posture reports with Security KPIs for MSSP       clients.

o Communicate security issues and recommendations to technical and non-technical stakeholders.
- Provide       security awareness training and support to employees across the       organization.
- Work       closely with other security teams and stakeholders to enhance the overall       security posture of client organizations.
- Provide       recommendations for improving threat protection practices.
- Excellent       verbal and written communication skills. Ability to present findings and       recommendations effectively.

**Qualifications:**
- **Education      & Experience:**
    - Bachelor’s       degree in computer science, Information Security, related field, or       equivalent work experience.
    - Minimum       of 3 years in cybersecurity, focusing on security operations and incident       response. At least 2 years of experience with Azure Sentinel.
- **Technical Skills:**

o  Hands-on experience with Azure Sentinel, including developing analytic rules and automated workflows. Familiarity with network security tools (IDS/IPS, firewalls, antivirus solutions) and endpoint protection technologies.
- Experience       with vulnerability assessment tools and risk management frameworks.

## o Proficiency in Kusto Query Language (KQL.  Must have experience in creating and optimizing queries for threat detection and investigation.
- **Certifications:**
    - **Required:       SC-200 - Security Operations Analyst Associate - Candidates must have the cert and be able to present proof before employment commences.**
    - Recommended:       AZ-500 - Azure Security Engineer Associate, CompTIA Security+, Certified       Cyber Security Analyst, CCSP.
- **Soft      Skills:**
    - Strong       interpersonal and presentation skills.
    - Strong       analytical and problem-solving abilities.
    - Excellent       verbal and written communication skills.
    - Ability       to work effectively both independently and as part of a team.
    - Detail-oriented       with a proactive approach to security challenges.
    - Team       player, task-oriented, and eager to learn.

**Why Join Us?**
- Be      part of an innovative, Premier Microsoft Partner and Azure Expert MSP      company.
- Leading      cutting-edge security operations leveraging the best in Microsoft security      technologies.
- Work      in a collaborative environment focused on growth, alignment, and      excellence.

Cybersecurity Cloud, Infrastructure and ITOps

8142 - Cybersecurity Cloud, Infrastructure and ITOps

### **Overview**
We’re seeking a highly skilled **Senior Data Analyst** to support analytics and reporting for our AI and Generative AI solutions team. This role is ideal for someone who is technically strong, detail-oriented, proactive, and thrives in a fast-paced environment where data quality, accuracy, and independence matter.
You will be responsible for defining, validating, and delivering data requirements that enable the creation of usage and performance dashboards in **Amazon Quicksight**, using data stored across **AWS Aurora, DynamoDB, and Athena**. You should be comfortable navigating data architectures, identifying the right fields and tables, and collaborating with engineers to ensure end-to-end data integrity, without needing step-by-step direction.
### **Responsibilities**
- Translate business and analytics needs into clear, structured requirements documents for **Quicksight** dashboards and reports.
- Independently identify source data tables, fields, and relationships across **Aurora, DynamoDB, and Athena**.
- **Write, optimize, and validate queries** to extract and transform data for analysis.
- Perform data validation and QA to ensure accuracy, completeness, and consistency across multiple data sources.
- Collaborate with product managers, engineers, and AI platform teams to define meaningful **KPIs and metrics** related to usage, adoption, and performance.
- Develop robust documentation and data dictionaries for reproducibility and handoff.
- Provide timely status updates, participate in daily standups, and meet project deadlines with minimal oversight.
- Contribute insights on data trends, patterns, and anomalies for continuous improvement of our AI/agentic systems reporting.

### **Qualifications and Experience**
- 5+ years of hands-on data analytics experience, with demonstrated ability to work independently on data discovery and requirements definition.
- Experience creating compelling and easy-to-understand dashboards for data visualization.
- Expert-level SQL and experience querying AWS Aurora, DynamoDB, and Athena.
- Ability to work with complex data models, including joins, foreign keys, and parent-child relationships in SQL databases.
- Collaborate with developers to request necessary database views or modifications to support custom reporting needs.
- Support business users through self-service analytics using AWS, including user management and troubleshooting login/access issues.
- Proven experience designing or supporting dashboards in Amazon Quicksight (or similar BI tools).
- Strong understanding of data validation, QA, and troubleshooting techniques.
- Ability to interpret business goals into technical data requirements with precision.
- Excellent documentation and communication skills; able to provide crisp updates and proactive issue escalation.
- Experience working in AI, machine learning, or digital product analytics environments preferred.
- Comfortable working across time zones and managing multiple priorities under tight deadlines.

### **Work Environment**
- Remote (must be available 9am–5pm Eastern Time)
- Collaborative, agile, and high-performing AI product environment

BI Data

8137 - BI Data

JR 3271
---
**About This Job**
Designs, develops, and executes automated and manual test cases to ensure software meets functional and non-functional requirements. Collaborates with cross-functional teams to identify and resolve defects, and provides guidance to junior team members.
- Performs code inspections, walk-throughs, design, and test-readiness reviews.
- Reviews software and project documentation for completeness and adherence to standards.
- Works on problem resolutions and reports progress to management.
- Assists in audits and reviews. Writes and executes test plans and cases for testing of software.
- Develop test plans and strategies.
- Create and execute test cases.
- Identify and report defects.
- Collaborate with cross-functional teams.

8135 - QA

The Implementation Engineer is responsible for the hands-on technical deployment,
configuration, and validation of client's board within enterprise client environments.
Working closely with the Implementation Manager, project stakeholders, and customer
IT/security teams, this role ensures the successful integration of client's board with client
infrastructure, identity systems, and data sources.
This position requires strong technical troubleshooting skills, attention to detail, and an
understanding of enterprise security and identity governance ecosystems.
Key Responsibilities
1. Deployment & Configuration
• Install, configure, and validate client board components, including connectors,
agents, and data collectors.
• Integrate client board with Active Directory, Azure AD, Okta, LDAP, cloud
platforms, and data repositories.
• Execute technical implementation tasks according to project timelines and
requirements.
• Validate proper data ingestion, normalization, and visualization within
client board.
2. Technical Discovery & Requirements Gathering
• Collaborate with the client and internal teams to collect technical and security
requirements.
• Analyze existing infrastructure and identify integration points with client board.
• Document all environmental configurations and technical assumptions.
3. Troubleshooting & Issue Resolution
• Diagnose and resolve deployment issues related to network access,
authentication, data pipelines, and connector configurations.
• Work with Engineering and Product teams to escalate and resolve complex
technical problems.
• Implement solutions with a security-first mindset and in compliance with client
policies.
4. Documentation & Knowledge SharingConfidential
• Create and maintain technical documentation for each deployment, including
environment details, integration steps, and validation results.
• Contribute to internal knowledge bases, deployment guides, and reusable scripts.
• Provide feedback to Product and Engineering on platform usability and deployment
challenges.
5. Collaboration & Support
• Work under the direction of the Implementation Manager to execute scoped tasks
and report status.
• Participate in internal stand-ups, client check-ins, and retrospectives.
• Support training and knowledge transfer to customer administrators post-
deployment.
Success Metrics
• Deployment quality and accuracy (e.g., data integrity, connector success rate).
• Time-to-completion of assigned implementation phases.
• Client satisfaction with technical execution.
• Frequency and resolution time of escalated technical issues.
• Adherence to internal process, documentation, and quality standards.

Sysadmin Cloud, Infrastructure and ITOps

8133 - Sysadmin Cloud, Infrastructure and ITOps

**Summary**

The Senior Product Manager will be responsible for designing and driving end-to-end product planning and execution for Green Dot's Money Movement products and services. This position will work on onboarding partners and get them live and transacting. The person in this role will work to enhance an internal onboarding tool, by adding new features that will help speed up the onboarding process. The individual will also work on migrating systems to the cloud and will work cross functionally with Business leaders, Product, Risk, Legal/Compliance, Operations and Engineering to develop/enhance payment processing capabilities.

**Responsibilities**
- Interface with partners to understand their requirements and their pain points and translate them into product requirements.
- Onboard partners by helping them with touchpoints such as API access and credential management
- Design, develop and manage activities for launching GreenDot’s partner products and services from product definition and planning through production, release, and account management.
- Lead all stages of a product’s lifecycle including modifications, migrations, upgrades and maintenance of the product or feature.
- Manage the delivery of continuous and effective services and ensure project completion is within budget and in accordance with contract requirements.
- Work with stakeholders to define functional and non-functional technical requirements and prioritize them to maintain a backlog of user stories for the engineering teams to work on.
- Triage product defects and ensure proper ownership and delegation towards resolutions.
- Collaborate closely with development, QA, and other internal teams.
- Manage compliance with all IT governance standards through approved tools, templates, policies, procedures, and process leanings.

**Requirements**:
- Bachelor's degree in computer science or related field preferred.
- 5+ years’ experience as a product manager or technical product manager in payments or fintech
- 3+ years’ experience in managing API-based integrations and services. Good understanding of API frameworks (REST) and authentication strategies (OAUTH)
- Experience interacting with partners to understand requirements and pain points. Strong written and oral communication skills.
- Experience working with card networks and excellent understanding of how they work. Good understanding of backend operations such as reconciliation and settlement
- POS experience is a plus
- Agile product management, managing prioritized sprint backlog, working with engineering to get products built, working with QA to get them tested, etc.
- Strong ability to influence cross-functional teams.
- Working knowledge of Jira, Confluence and SQL
- Experience with logging tools such as Splunk or Datadog

Product Manager Product Team Lead

8132 - Product Manager Product Team Lead

**JR3725**

**About This Job**
Designs, develops, and maintains software applications. Collaborates with cross-functional teams to identify and prioritize software features. Writes clean and efficient code, and tests and debugs applications. Keeps up-to-date with emerging trends and technologies in software development.
- Develops detail program specifications and programs for these components.
- Develops and tests interfaces between software products and products of other vendors.
- Creates and tests modules and components for compliance to design specifications.
- Participates in design and code reviews; addresses findings.
- Develops software applications.
- Collaborates with team members.
- Maintains codebase.

.NET

C# C#

8125 - C# C#

## JR3764
**About This Job**
Designs, develops, and maintains software applications. Collaborates with cross-functional teams to identify and prioritize software features. Writes clean and efficient code, and tests and debugs applications. Keeps up-to-date with emerging trends and technologies in software development.
- Develops detail program specifications and programs for these components.
- Develops and tests interfaces between software products and products of other vendors.
- Creates and tests modules and components for compliance to design specifications.
- Participates in design and code reviews; addresses findings.
- Develops software applications.
- Collaborates with team members.
- Maintains codebase.

8121 - C# C#

The IT Scrum Master (SM) /Project Manager (PM) plays an important role in the organization by performing a number of activities related to the company’s Project Management Office (PMO) functions. This position will primarily be responsible, under limited supervision, for acting as the Scrum Master and/or Project Manager on various IT Agile initiatives in accordance with the company's Project Management Life Cycle (PMLC) and Software Development Life Cycle (SDLC) processes. This role will be responsible for coordinating the efforts of team members and third-party contractors or consultants in order to deliver IT initiatives according to plan.
Essential Functions:
•   Guide project teams in implementing agile methodology rules to deliver rapid and reliable business products. •   Remove blockers or impediments that hinder project progress. •   Foster a good relationship/communication between the team, the Product Owner, and others outside of the team. •   Set up and facilitate sprint planning and other scrum meetings (i.e. backlog refinement, daily scrum, demos, etc.). •   Manage the team’s sprints, boards, and dashboards in ADO. •   Arrange and optimize the product backlog in partnership with the Product Owner. •   Collaborate with project teams to estimate sprint velocity projects. Manage the day to day technical issues with the team. •   Monitor and report progress of the sprint (e.g. Burn down chart). •   Conduct Sprint retrospectives at the end of a sprint. •   Manage changes in project scope, identify potential crises, and devise contingency plans with some supervision. •   Prepare/author key project documentation including project plans, status reports, communication plans, and other documentation deemed necessary. •   Track project milestones, budgets/expenses, and performance, specifically to analyze the successful completion of short- and long-term goals and deliverables. •   Keep management and key stakeholders well informed on a timely basis on project progress, status and/or concerns to ensure that expectations and satisfaction are met or exceeded. •   Identify and resolve issues and conflicts within the project/scrum team. •   Partner with other project managers to develop and deliver progress reports, proposals, and presentations. •   Conduct project lessons learned/sprint retrospectives and create a recommendations report in order to identify successful and unsuccessful project elements. •   Report their actual level of effort in the agreed upon time tracking system. •   Perform other duties as assigned.
Qualifications:
•   Bachelor’s Degree in related field •   Minimum of 2-3 years of Scrum Master experience and 2-3 years of Project Management experience with implementation in small to medium environments required. •   Agile scrum master certifications required. (e.g. CSM {Certified Scrum Master} or PMI-ACP {Agile Certified Practitioner}) •   Previous mortgage banking experience preferred. •   Proficient knowledge of ADO and Daptiv preferred. •   Prior experience with SCRUM/Agile methodologies with enterprise level application development projects.

Scrum Master Product Administration

8114 - Scrum Master Product Administration

**Job Description: Technical Project Manager**
Temporary Contract (3-6 months estimated)
We are seeking an experienced Technical Project Manager to lead our development initiatives,
focusing on modern, full-stack applications. This role requires a strong understanding of
software architecture and the specific technologies used by the team (C#, .NET, Next.js/React)
to ensure effective planning, risk management, and delivery within an Agile framework.
**Responsibilities**
**Project Leadership & Delivery**
● Manage the full lifecycle of software development projects from initiation to deployment, ensuring they are delivered on time, within budget, and to the required quality standards.
● Lead project scoping, estimation, scheduling, and resource allocation.
● Proactively identify and manage project risks, issues, and dependencies, communicating their impact and mitigation strategies to stakeholders.
● Serve as the primary liaison between the development team and product owners, business stakeholders, and other cross-functional departments. 
**Agile Execution & Process**
● Drive and facilitate all Agile ceremonies, including sprint planning, daily stand-ups, retrospectives, and sprint reviews, ensuring the team adheres to Scrum or Kanban principles.
● Maintain and manage the product backlog, ensuring user stories are clearly defined, properly prioritized, and estimated by the development team.
● Monitor and report on team velocity, burndown, and other key performance indicators to ensure continuous improvement and predictable delivery.
● Foster a culture of collaboration, accountability, and continuous improvement within the engineering team. 
**Technical & Architectural Oversight**
● Utilize a strong understanding of modern web application development concepts, including API development, front-end frameworks (like React/Next.js), and back-end platforms (C#, .NET 8.0).
● Work closely with the technical team to review architectural decisions and technical designs, ensuring proposed solutions are feasible, scalable, and align with the technical
strategy.
● Translate complex technical concepts and dependencies to non-technical stakeholders and vice-versa.
● Understand the importance of data integrity and database technologies like SQL and Entity Framework in project planning and execution.
**Required Qualifications**
● 5+ years of experience managing technical projects, with at least 3 years in a project manager or Scrum Master role for a software development team.
● Proven expertise in leading teams using Agile methodologies (Scrum, Kanban).
● Demonstrable technical fluency in modern software stacks. You don't need to code, but you must understand the complexities of:
○ Back-end: C#, .NET Core / .NET 8.0, and API development.
○ Front-end: React and frameworks like Next.js.
○ Data: Relational databases (SQL) and Entity Framework.
● Experience with project management and Agile tools (e.g., Jira, Azure DevOps, Trello).
● Exceptional communication, negotiation, and conflict resolution skills to manage diverse stakeholders.
● A Bachelor's degree in Computer Science, Business, or a related technical field, or equivalent practical experience.
**Preferred Qualifications**
● Certified ScrumMaster (CSM) or Project Management Professional (PMP) certification.
● Experience managing projects that utilize .NET Aspire or other cloud-native technologies.
● Experience in the Music Industry or with consumer-facing media platforms.
● Experience with DevOps processes and CI/CD pipelines.

8101 - Project Manager Product Administration

## JR3736
**SENIOR WEB DEVELOPER (.NET)**
_What We Need:_
- Solid .NET experience with fullstack web development
- Experience with JavaScript frameworks (we use Angular; knowledge of React, Vue, or similar is acceptable)
- Comfortable with basic front-end development tasks
- Can independently own features from design through deployment
- Strong understanding of design patterns and code maintainability
- Focus on API performance and writing scalable code
- Able to mentor intermediate/junior developers

_Projects:_
- **Crypto Product**: Implementing features for new external integrations and product functionality
- **Self-Directed Trading**: Enhancing existing features while maintaining code quality and performance

_Must Have:_
- Writes clean, readable code with minimal guidance
- Understands scalability patterns and when to apply them
- Performance-conscious development practices
- Can navigate and improve existing codebases
- Participates actively in code reviews and technical discussions

8082 - C# C#

**JR3734**
**--**
**LEAD WEB DEVELOPER (.NET)**
_What We Need:_
- Strong .NET expertise with fullstack web development
- Experience with JavaScript frameworks (we use Angular; knowledge of React, Vue, or similar is acceptable)
- Not a UI expert role, but should handle basic front-end development when needed
- Experience with both greenfield development AND enhancing existing codebases
- Obsessed with API performance and scalability
- Expert in design patterns that promote clean, readable, maintainable code
- Able to mentor team members and drive technical decisions

_Projects:_
- **Crypto Product (Greenfield)**: New product launch requiring external integration architecture from scratch
- **Self-Directed Trading Enhancements**: Understanding existing business logic and implementing scalable improvements

_Must Have:_
- Solutions-oriented approach to code readability
- Architecture patterns for scalable systems
- Performance optimization mindset
- Ability to work in both new and legacy codebases
- Leadership in code reviews and technical direction

8081 - C# C#

JR3735

**INTERMEDIATE WEB DEVELOPER (.NET)**
_What We Need:_
- Growing .NET experience with fullstack web development
- Exposure to JavaScript frameworks (we use Angular; experience with React, Vue, or similar is helpful)
- Willingness to learn basic front-end development
- Can implement well-defined features with some guidance
- Learning design patterns and best practices for maintainable code
- Interest in API performance and code quality
- Eager to learn from senior team members

_Projects:_
- **Crypto Product**: Building components and features under lead and senior guidance
- **Self-Directed Trading**: Implementing enhancements and bug fixes in existing systems

_Must Have:_
- Writes functional, testable code with guidance
- Understands basic design patterns and when to ask for help
- Developing awareness of performance implications
- Can work within existing codebases and follow established patterns
- Open to feedback and continuous learning

8079 - C# C#

**JR3730**

**About This Job**
Tests software products to ensure quality, identifies defects, and documents test results. Learns to develop and execute automated test scripts, analyze test results, and report issues. Collaborates with cross-functional teams to ensure product quality.
What We’re Looking For
We are seeking a Quality Engineer with a strong background in testing web and mobile applications, particularly in the online banking domain. The ideal candidate will have hands-on experience with automation frameworks—either UI or API—and a passion for delivering high-quality, secure, and user-friendly digital banking experiences. Experience with low-code/no-code automation platforms like Testim is a plus. You’ll be joining a fast-paced quality engineering team that values precision, collaboration, and continuous improvement.
Responsibilities
· Design, develop, and maintain automated test scripts for web and mobile applications.
· Collaborate with developers, product managers, and other quality engineers to understand requirements and define test strategies.
· Execute manual and automated test cases, report bugs, and verify fixes.
· Participate in sprint planning, daily stand-ups, and retrospectives as part of an Agile team.
· Monitor application performance and reliability across platforms.
· Contribute to continuous integration and continuous deployment (CI/CD) pipelines.
· Ensure compliance with security and regulatory standards in all testing activities.
Qualifications
· Bachelor’s degree in Computer Science, Engineering, or a related field.
· 3+ years of experience in software quality assurance, with a focus on automation.
· Proficiency in at least one area of automation: UI automation using frameworks like Selenium or Cypress, mobile automation using Appium, or API automation using tools such as Postman or RestAssured.
· Experience testing both web UI and mobile applications (iOS and Android).
· Experience working with SQL databases for test data validation and backend verification.
· Exposure to low-code/no-code automation platforms such as Testim is a plus.
· Familiarity with AI fundamentals and AI usage in software testing
· Strong understanding of QA methodologies, tools, and processes.
· Familiarity with Agile/Scrum development practices.
· Excellent communication skills, with the ability to clearly articulate issues and collaborate across teams.
· Excellent problem-solving skills and attention to detail.
· Experience in the banking or fintech industry is a plus.

8077 - QA

# Overview
This role focuses on establishing and maturing our enterprise data architecture, data governance, and data quality practices. The organization is moving significant workloads to Azure while maintaining existing assets in AWS and Databricks. The role will help bring clarity, standards, and hands on partnership to modernize the data ecosystem. This is a results-driven role working directly with key stakeholders and our enterprise architecture team. You will be embedded with engineering leaders to deliver practical, immediately valuable solutions and build a cohesive strategy across hybrid Azure/AWS environment, along with guidance on our data warehouse migration.
# Required Skills
- Strong experience defining enterprise data architecture principles and reference models
- Experience with Databricks or similar lakehouse platforms
- Excellent communication skills and ability to work with a variety of internal stakeholders
- Hands on background in modern cloud data ecosystems, including Azure and AWS
- Expertise in data modeling, data services design, and scalable data pipeline patterns
- Proven ability to establish data governance frameworks including ownership models, stewardship, controls, and decision rights
- Demonstrated capability in defining and implementing data quality standards and monitoring approaches
- Ability to partner directly with engineering leads to co design solutions and translate strategy into actionable backlogs
- Experience supporting data warehouse migrations or modernization programs
- Ability to drive quick wins and deliver results in environments with legacy systems and limited structure

# Preferred Skills
- Familiarity with Redshift, Azure Synapse, or other enterprise data warehouse technologies
- Background in hybrid cloud data architectures and migration from AWS to Azure
- Strong understanding of financial services or regulated data environments
- Experience working with architecture teams that support large engineering organizations
- Ability to demonstrate the art of the possible through practical, non academic thought leadership

# General
- Bachelor’s degree in computer science, information systems, engineering, or a related field
- Advanced degree or relevant certifications in cloud architecture, data engineering, or data management are a plus
- Typically eight plus years in data engineering, data architecture, or enterprise architecture roles
- Prior roles involving both strategic architecture definition and hands on partnership with engineering
- Experience working in environments with legacy systems and multi cloud complexity

8064 - Data Engineer Data

We’re seeking an **Intermediate React Engineer** to help build new functionality and enhance existing applications. The ideal candidate is passionate about clean code, collaboration, and continuous learning.

**Required Skills:**
- 4+ years of professional experience in front-end development.
- Strong proficiency in **React.js** and **TypeScript**.
- Experience with **GraphQL** for data querying and integration.
- Familiarity with **testing frameworks** (Jest, React Testing Library).
- Solid understanding of **HTML5**, **CSS3**, and **JavaScript (ES6+)**.
- Familiarity with **React Hooks**, **Context API**, and **state management** (Redux, Zustand, or similar).
- Experience integrating APIs and optimizing performance in React applications.
- Excellent communication skills and a collaborative mindset.
- Positive attitude and eagerness to learn new technologies.

**Nice to Have:**
- Experience with **CI/CD pipelines** and automated deployments.
- Exposure to **cloud environments** such as AWS, Azure, or GCP.
- Understanding of **frontend architecture patterns** and **scalable component design**.
- Knowledge of **backend integration** or full-stack development principles.

8062 - React JavaScript

**Job Title: Senior Generative AI Engineer – Copilot / Power Automate**
**Summary**
We are seeking a Senior Generative AI Engineer with hands-on experience in Microsoft Copilot Studio and Power Automate to support and scale our organization’s use of AI-driven productivity tools. This role blends technical expertise in building and optimizing agents with the ability to support and guide non-technical users. The engineer will troubleshoot Copilot issues, review and refine agents, and ensure compliance with data loss prevention (DLP) and governance policies. Beyond day-to-day support, they’ll help strengthen our Power Platform Center of Excellence (COE) through documentation, lifecycle standards, and observability practices.

**Key Responsibilities**
- Support & Troubleshooting: Own Copilot and Power Automate issue resolution, including connectors, permissions, and workflow errors.
- Agent Review & Optimization: Refine agents for efficiency, scalability, and compliance with governance standards.
- User Enablement: Guide employees in safely building and optimizing agents, explaining platform limits and data-handling best practices.
- Architecture Awareness: Apply knowledge of agent architectures, prompt lifecycles, and RAG patterns to improve design quality.
- Governance & COE: Partner with data, security, and compliance teams on DLP alignment and contribute to Power Platform COE monitoring and lifecycle initiatives.
- Documentation & Improvement: Create user guides, document patterns, and propose enhancements based on recurring issues.

**Required Skills**
- Proven experience with Microsoft Copilot Studio and Power Automate (core).
- Ability to design, troubleshoot, and optimize agent workflows and connectors.
- Familiarity with Microsoft 365 ecosystem, DLP policies, and governance controls.
- Strong understanding of agent architectures and prompt-response lifecycles.
- Excellent communication skills and ability to translate technical details for non-technical users.

**Preferred Skills**
- Knowledge of RAG, multi-agent orchestration, or MCP server concepts.
- Experience with observability, or cost monitoring.
- Exposure to enterprise data platforms (e.g., Snowflake, Dataverse, Azure Data Lake).
- Contribution to a Power Platform COE or similar governance effort.

AI AI

8057 - AI AI

#### **Key Responsibilities**
- **Design & Development:** Architect, develop, test, and maintain high-performance, scalable, and secure backend services using **Python** and **FastAPI**.
- **Cloud Infrastructure:** Utilize **AWS Cloud Development Kit (CDK)** to define and deploy cloud infrastructure as code, ensuring best practices in security, scalability, and cost-efficiency.
- **Database Management:** Design and optimize data models and access patterns for both **Amazon DynamoDB** (for high-speed, scalable workloads) and **PostgreSQL** (hosted on **Supabase** or AWS RDS for complex relational data).
- **AI Integration:** Develop and implement sophisticated **AI agent workflows using LangChain**, integrating LLMs (Large Language Models) to power intelligent features within our application.
- **API-First Approach:** Build clean, well-documented, and versioned RESTful and/or GraphQL APIs.
- **Collaboration:** Work closely with frontend engineers, product managers, and data scientists to deliver end-to-end features.
- **DevOps & Observability:** Implement CI/CD pipelines, monitoring, and logging solutions to ensure system reliability and performance.

#### **Required Qualifications & Skills**
- **5+ years** of professional backend development experience.
- **Expertise in Python** and modern asynchronous programming.
- **Proven experience with FastAPI** (or similar async frameworks like Starlette, Sanic) for building production-grade APIs.
- **Strong hands-on experience with AWS services** (e.g., Lambda, API Gateway, IAM, S3, EventBridge).
- **Proficiency with AWS CDK** for Infrastructure-as-Code (IaC). Experience with Terraform or CloudFormation is also acceptable, but a willingness to master CDK is required.
- **Database Proficiency:
DynamoDB:** Deep understanding of data modeling, partition keys, sort keys, GSIs, and access patterns.
**PostgreSQL:** Strong skills in schema design, complex queries, and performance optimization.
- **Solid understanding of software engineering principles,** including design patterns, data structures, and testing methodologies.

#### **Preferred Qualifications (The "Nice-to-Haves")**
- **Experience with AI Agent Workflows and LangChain.** This is a significant plus.
- **Experience with Supabase** for backend-as-a-service, including its auth, real-time, and storage functionalities.
- Knowledge of other AI/ML frameworks and libraries (e.g., LlamaIndex, OpenAI SDK, Hugging Face).
- Familiarity with containerization technologies (Docker, ECS, EKS).
- Experience in a startup or fast-paced product development environment.

Python Python

8048 - Python Python

JR 3719


**About This Job**We are seeking a highly skilled and hands-on Senior Mobile Developer with deep expertise in mobile performance profiling, optimization, and caching strategies. This role is critical to enhancing the performance and reliability of our consumer banking mobile application, built on the .NET MAUI framework and deployed across iOS and Android platforms.**Key Responsibilities**
- Utilize mobile app profiling tools to identify and resolve performance bottlenecks.
- Design and implement effective **mobile caching strategies** to improve responsiveness and reduce load times.
- Analyze app lifecycle events and their impact on performance.
- Collaborate with cross-functional teams to implement performance improvements.
- Communicate findings and solutions clearly to both technical and non-technical stakeholders.
- Work with third-party SDKs and libraries including **Daon**, **Salesforce Marketing Cloud**, **Dynatrace**, **Shape**, **Syncfusion**, **Evo Chat**, and **Pendo**.
- Apply best practices in **dependency injection**, **memory management**, and **resource optimization**.
- Deliver meaningful contributions within 4–6 weeks after onboarding.

**Required Skills & Experience**
- Proven experience with **.NET MAUI** or Xamarin.Forms in production environments.
- Strong background in **mobile performance profiling** and debugging tools (e.g., Xcode Instruments, Android Profiler, Visual Studio Diagnostic Tools).
- Deep understanding of **mobile app lifecycle**, **threading**, and **asynchronous programming**.
- Demonstrated experience in implementing **mobile caching strategies** (e.g., in-memory caching, local storage, HTTP caching).
- Experience integrating and troubleshooting third-party SDKs.
- Excellent communication skills with the ability to explain technical concepts and past problem-solving approaches.
- Experience in **consumer-facing mobile apps**, preferably in **banking or fintech** domains.

**Preferred Qualifications**
- Familiarity with CI/CD pipelines for mobile apps.
- Experience with secure coding practices and compliance in financial applications.
- Knowledge of analytics and user engagement tools

MAUI Niche

8047 - MAUI Niche

JR 3718

**About This Job**We are seeking a highly skilled and hands-on Senior Mobile Developer with deep expertise in mobile performance profiling, optimization, and caching strategies. This role is critical to enhancing the performance and reliability of our consumer banking mobile application, built on the .NET MAUI framework and deployed across iOS and Android platforms.**Key Responsibilities**
- Utilize mobile app profiling tools to identify and resolve performance bottlenecks.
- Design and implement effective **mobile caching strategies** to improve responsiveness and reduce load times.
- Analyze app lifecycle events and their impact on performance.
- Collaborate with cross-functional teams to implement performance improvements.
- Communicate findings and solutions clearly to both technical and non-technical stakeholders.
- Work with third-party SDKs and libraries including **Daon**, **Salesforce Marketing Cloud**, **Dynatrace**, **Shape**, **Syncfusion**, **Evo Chat**, and **Pendo**.
- Apply best practices in **dependency injection**, **memory management**, and **resource optimization**.
- Deliver meaningful contributions within 4–6 weeks after onboarding.

**Required Skills & Experience**
- Proven experience with **.NET MAUI** or Xamarin.Forms in production environments.
- Strong background in **mobile performance profiling** and debugging tools (e.g., Xcode Instruments, Android Profiler, Visual Studio Diagnostic Tools).
- Deep understanding of **mobile app lifecycle**, **threading**, and **asynchronous programming**.
- Demonstrated experience in implementing **mobile caching strategies** (e.g., in-memory caching, local storage, HTTP caching).
- Experience integrating and troubleshooting third-party SDKs.
- Excellent communication skills with the ability to explain technical concepts and past problem-solving approaches.
- Experience in **consumer-facing mobile apps**, preferably in **banking or fintech** domains.

**Preferred Qualifications**
- Familiarity with CI/CD pipelines for mobile apps.
- Experience with secure coding practices and compliance in financial applications.
- Knowledge of analytics and user engagement tools

8046 - MAUI Niche

JR 3717

**About This Job**We are seeking a highly skilled and hands-on Senior Mobile Developer with deep expertise in mobile performance profiling, optimization, and caching strategies. This role is critical to enhancing the performance and reliability of our consumer banking mobile application, built on the .NET MAUI framework and deployed across iOS and Android platforms.**Key Responsibilities**
- Utilize mobile app profiling tools to identify and resolve performance bottlenecks.
- Design and implement effective **mobile caching strategies** to improve responsiveness and reduce load times.
- Analyze app lifecycle events and their impact on performance.
- Collaborate with cross-functional teams to implement performance improvements.
- Communicate findings and solutions clearly to both technical and non-technical stakeholders.
- Work with third-party SDKs and libraries including **Daon**, **Salesforce Marketing Cloud**, **Dynatrace**, **Shape**, **Syncfusion**, **Evo Chat**, and **Pendo**.
- Apply best practices in **dependency injection**, **memory management**, and **resource optimization**.
- Deliver meaningful contributions within 4–6 weeks after onboarding.

**Required Skills & Experience**
- Proven experience with **.NET MAUI** or Xamarin.Forms in production environments.
- Strong background in **mobile performance profiling** and debugging tools (e.g., Xcode Instruments, Android Profiler, Visual Studio Diagnostic Tools).
- Deep understanding of **mobile app lifecycle**, **threading**, and **asynchronous programming**.
- Demonstrated experience in implementing **mobile caching strategies** (e.g., in-memory caching, local storage, HTTP caching).
- Experience integrating and troubleshooting third-party SDKs.
- Excellent communication skills with the ability to explain technical concepts and past problem-solving approaches.
- Experience in **consumer-facing mobile apps**, preferably in **banking or fintech** domains.

**Preferred Qualifications**
- Familiarity with CI/CD pipelines for mobile apps.
- Experience with secure coding practices and compliance in financial applications.
- Knowledge of analytics and user engagement tools

8045 - MAUI Niche

JR 3716

**About This Job**We are seeking a highly skilled and hands-on Senior Mobile Developer with deep expertise in mobile performance profiling, optimization, and caching strategies. This role is critical to enhancing the performance and reliability of our consumer banking mobile application, built on the .NET MAUI framework and deployed across iOS and Android platforms.**Key Responsibilities**
- Utilize mobile app profiling tools to identify and resolve performance bottlenecks.
- Design and implement effective **mobile caching strategies** to improve responsiveness and reduce load times.
- Analyze app lifecycle events and their impact on performance.
- Collaborate with cross-functional teams to implement performance improvements.
- Communicate findings and solutions clearly to both technical and non-technical stakeholders.
- Work with third-party SDKs and libraries including **Daon**, **Salesforce Marketing Cloud**, **Dynatrace**, **Shape**, **Syncfusion**, **Evo Chat**, and **Pendo**.
- Apply best practices in **dependency injection**, **memory management**, and **resource optimization**.
- Deliver meaningful contributions within 4–6 weeks after onboarding.

**Required Skills & Experience**
- Proven experience with **.NET MAUI** or Xamarin.Forms in production environments.
- Strong background in **mobile performance profiling** and debugging tools (e.g., Xcode Instruments, Android Profiler, Visual Studio Diagnostic Tools).
- Deep understanding of **mobile app lifecycle**, **threading**, and **asynchronous programming**.
- Demonstrated experience in implementing **mobile caching strategies** (e.g., in-memory caching, local storage, HTTP caching).
- Experience integrating and troubleshooting third-party SDKs.
- Excellent communication skills with the ability to explain technical concepts and past problem-solving approaches.
- Experience in **consumer-facing mobile apps**, preferably in **banking or fintech** domains.

**Preferred Qualifications**
- Familiarity with CI/CD pipelines for mobile apps.
- Experience with secure coding practices and compliance in financial applications.
- Knowledge of analytics and user engagement tools

8044 - MAUI Niche

**JR3673**
---

**About This Job**
Designs, develops, and maintains software applications. Leads a team of developers, provides technical guidance, and ensures project deadlines are met. Collaborates with cross-functional teams to identify and solve complex software problems. Stays up-to-date with emerging trends and technologies in software development.
Responsibilities:
- Designing, modifying, developing, writing and implementing software programming applications for the clearing platform.
- Writing source codes for new applications, and/or generating and enhancing code samples for existing applications.
- Utilizing automated testing tools to perform the testing and maintenance.
- Acquiring client requirements; resolving workflow problems through automation optimization.
- Partner with Product, Project, QA, DevOps, and Support teams to release high-quality software and ensure its reliable operation in production
- Maintaining Bank Security Standards and passing Audit requirements on Software
- Coach team members and help them in their work
- Able to lead when needed and support up
- Strong in designing reusable generic modules and components

**Requirements:**
- Bachelor’s degree in MIS, Computer Science or a related field OR equivalent training and experience
- 4+ years' experience building production applications
- Technology – GoLang, Java

Go JavaScript

8028 - Go JavaScript

**Who We Want**
Have you always excelled at building technology solutions? Do you enjoy working on new products and ideas that help people and society stay connected? Are you the type that can juggle several projects at once, using your skill and experience to make all of them successful? Do you have extensive experience and consistently demonstrate a ++high level of proficiency++ as a “**Jack of all trades**” in creative graphic design, front-end page development, and middle-tier software engineering? If yes, then we want you.
We need talented engineers to join our engineering team in moving our technology and products to the next level. Help us provide our users with innovative products and services. An ideal candidate will be excited to be in a smaller company that moves at a fast pace on a constant flow of ideas, be able to wear multiple hats as needed, and have the drive to exceed expectations. The Software Engineer will report to the VP of Product Development.
**Essential Duties & Responsibilities**
- Primary      Duty: Work on new projects and enhancements for our web properties.
- Develop      HTML/XHTML, CSS, JavaScript, and ASP.NET/C# for web sites.
- Develop      graphics and build designs to pixel-perfect accuracy, with cross-browser      compatibility.
- Problem-solve      on your own, and work collaboratively with others, to meet the needs of projects.
- Take      initiative to learn about the technology and systems.
- Possess      strong written and verbal communication skills.

**Qualifications & Skills**
- BS      in Computer Science, Information Systems, or equivalent.
- Several      years of software development experience at an e-commerce company.
- Several      years doing creative web design, graphic web production, and web      development.
- Strong      object-oriented design principles, and experience programming in backend languages (ASP and ASP.NET/C# preferred).
- Knowledge      in web protocols, such as HTTP/HTTPS, FTP, etc.
- Ideal      candidate will have 2+ years of experience using Vue.js, Vuex, Webpack,      and Bootstrap.
- Experience      building web applications that consume REST APIs.
- Strong      knowledge of ES6 features, asynchronous and modular programming required.
- Knowledge      of browser compatibility issues; ability to build standards-compliant web      code.
- Experience      with source control systems such as Git and Subversion.
- Must      have high aptitude in triaging problems, identifying options, and choosing      optimal solutions.
- Strong      knowledge of web standards, technologies, and solutions.
- Understanding      of project lifecycles and development methodologies.
- Experience      in automating routine tasks, with scheduled jobs or scripts, is a plus.

Vue.js JavaScript

8003 - Vue.js JavaScript

We are looking for talented fullstack software engineers to join our team and help us implement a grand user experience for our customers. We are building the next generation of our customer facing web applications using the latest cutting edge technologies and agile development methodologies. We want a curious, proactive, energetic, and passionate individual who embraces challenges and is a proven problem solver. The ideal candidate will be a mid-level engineer with a solid foundation in modern software development practices, including serverless technologies, micro-frontends, and microservices. The successful candidate will be responsible for designing and developing complex applications using a range of technologies and frameworks, including VueJS, ExpressJS, Spring, Hibernate, Python, Postgres, DynamoDB, etc.

**Key Responsibilities**
- Design, develop, and maintain scalable applications using modern software development practices.
- Collaborate with cross-functional teams to gather requirements and ensure successful project delivery.
- Design and develop workflows, reusable components, UI widgets, data visualization, and secure APIs consumed by the application's front-end.
- Create and maintain data models and database schemas.
- Troubleshoot and debug issues within the application.
- Participate in code reviews and ensure high code quality.
- Keep up-to-date with emerging trends and technologies in software development.
- Work independently and with minimal oversight to develop software that conforms to high standards of security, quality, performance, resiliency, and compliance.

**Required Skills**
- **Very solid experience building Microfrontends with Vue.js and Microservices with Python or Node.js.**
- 3+ years of Software Development Experience in full-stack development using Vue.js and Python or Node.js.
- Solid experience in modern software development practices, including serverless, micro-frontends, and microservices.
- Proficient in database design, SQL, and ORMs.
- Experience with containerization technologies like Docker and Kubernetes.
- Expeirence implementing Lambda, API Gateway, Cognito, ECS, CloudFront, etc
- Strong understanding of RESTful API design principles.
- Strong problem-solving skills and ability to work independently and as part of a team.
- Excellent verbal and written communication skills.
- Proven capability to work on a remote team.

**Education:**
- Bachelor's degree in Computer Science, Software Engineering, or a related field.

**Nice to Have:**
- Certifications in AWS cloud developer, architect, etc.
- Experience with running and using Continuous Integration and Continuous Delivery pipelines.
- Experience with Jest, Cypress, Linting, Babel, Vite, and WebPack.
- Working knowledge of Atlassian tools – Jira, Confluence, bitbucket.
- Knowledge of UI/UX concepts and best practices.

**What You Can Expect From Us:**
- A dynamic environment where you will be working on cutting edge technologies and architectures.
- A fun, passionate and collaborative workplace with plenty of opportunities for growth and development.

8002 - Vue.js JavaScript

We are looking for a talented QA Automation engineer to join our team and help us automate and test our building management system for the AWS cloud & infrastructure products. As a member of the QA team, you’ll be working closely with the development, Marketing and SaaSOps team members. You will be responsible for architecting cloud-based automated test scripts and will need to be proficient in pipeline testing automation inside of containers and as linux scripts. You will be responsible for designing, building, reviewing, testing, debugging and troubleshooting code in a talented and highly collaborative environment. You will be working with Docker and other container technologies along with Linux Operating systems.

Responsibilities:
- Perform manual and automated test routines on development, staging and production environments
- Develop and document test procedure for use across the QA and Engineering team
- Document application use procedures and deliver to worldwide team
- Troubleshoot expansive and complex AWS infrastructure
- Passion for solving challenging issues
- Escalate key decisions, issues, risks, and opportunities to achieve project objectives
- Represent projects at required internal meetings to make sure that priorities are clear and any progress/delays/issues are reported
- Contributing member for roll-out and testing of software releases
- Support and contribute on various project activities, including SCRUM meetings, project plan updates, internal communication, tracking progress of tasks, and follow-up
- Document activity and coordinate via Project Management systems
- Proactively identify risks, opportunities, and issues to verify that the highest level of customer satisfaction is achieved

Requirements:
- Analytical problem-solving mindset
- Excellent technical communication skills (verbal, written) for range of audience (low-tech to high-tech)
- Present information to worldwide development groups
- Be able to both lead and take direction as an effective team player
- Exceptional organizational skills
- Proficiency with standard office and project management software
- Minimum 3 years of related professional experience
- Proven capability to work on a remote team
- Knowledgeable AGILE methodology a MUST
- Excels at coordinating efforts via Jira and the Atlassian family of products

Preferred Requirements:
- 4+ years Maven experience.
- 3+ years Selenium experience
- Bitbucket Pipelines
- AWS Certifications.

8000 - SDET QA Automation

**JR2748**
**---**
**About This Job**
Designs, develops, and maintains data pipelines and ETL workflows. Collaborates with senior data engineers to optimize data systems and improve data quality. Learns and applies new technologies to support data infrastructure.
- Assisting in creating a data pipeline and identifying and implementing opportunities to automate tasks and create reusable frameworks.
- Collaborating with the stakeholders to support data infrastructure requirements while assisting with data-related technical issues.
- Combining and organizing raw data from multiple sources, performing complex data analysis, and interpreting trends and patterns.
- Supporting research opportunities for new data source acquisition and integration and recommending ways to improve data reliability, efficiency, and quality.
- Assists in designing and implementing data pipelines.
- Conducts data quality checks and ensures data accuracy.
- Collaborates with team members to troubleshoot data issues.
- Learns and applies new data engineering skills and technologies.

**Skill:**
- **SQL Server**
- **SSIS**
- **ETL**
- **FiveTran**
- **Python**
- **C# (Nice to have)**

7992 - Data Engineer Data

**About This Job**Job Desc: • Translate business requirements into viable and scalable applications. • Develop and test outsystems applications using best practices and established coding standards • Conduct root cause analysis using knowledge of applications, interfaces, and technology for defect resolution. Maintain a professional demeanor at all times and consistently interact professionally and productively with other team members.
- Desired Career Exp:
- At least 2 years of experience developing web and mobile applications using outsystems.
- Proficiency in the outsystems platform, including the use of Service Studio, Integration Studio.
- Experience in architecture patterns, solution design and high performing application development.
- Experience in designing and developing scalable, secure and high-performance Outsystems applications.
- Extensive experience in developing screens, web blocks, timers, server/service actions, client actions, data actions etc. in outsystems
- Experience in customizing the UI of the screens based on the figma designs provided.
- At least 1 years experience working with web technologies like ASP .NET, C#, or Java, HTML, CSS, JavaScript and RESTful APIs.
- At least 1 years experience working on relational database language like SQL/Oracle and writing T-SQL queries.
- Experience in using Outsystems architecture dashboard, discovery tool to validate application design and technical debt.
- Knowledge of relational data modelling principles and experience building database objects using E-R modelling tools.
- Experience in building apps with responsive web design compatible with various devices, exposing and consuming SOAP and RESTful APIs.
- Experience working in agile/scrum methodology of project delivery.
- Experience using tools like Azure Boards, Jira, confluence.
- Key Skills: Outsystems, SQL, .Net, Javascript, CSS, HTML, REST API
- Other:Certification in Outsystems Reactive Web and ODC is preferred.

Outsystems Niche

7984 - Outsystems Niche

**Job Title**
ServiceNow CMDB Engineer
**Role Summary**
Lead design, development, and operational management of the ServiceNow CMDB with advanced scripting, integration, and automation expertise to ensure accurate configuration data, resilient integrations, and optimized platform performance.
**Key Responsibilities**
- **CMDB design and governance:** Define CI classes, relationship models, reconciliation rules, normalization logic, and access controls to maintain an auditable, accurate CMDB.
- **Advanced scripting and development:** Author and maintain server-side and client-side scripts including Script Includes, Business Rules, Transform Map scripts, Scheduled Jobs, Client Scripts, UI Actions, and Scripted REST APIs.
- **Integrations and MID Server management:** Build, maintain, and troubleshoot SOAP/REST integrations, ServiceNow-to-ServiceNow connectors, MID Server orchestration, and robust error-handling and retry logic.
- **Data ingestion and reconciliation:** Design and implement transform maps, import processes, deduplication strategies, and automated reconciliation to normalize inbound asset and CI data.
- **Platform customization and enhancements:** Customize Incident, Change, Problem, Asset, Discovery, Service Catalog, and Service Portal features that interact with CMDB; implement update sets and controlled configuration deployments.
- **Automation and RPA:** Develop automation to provision, update, and retire CIs and to automate routine CMDB maintenance tasks.
- **Performance and health monitoring:** Execute platform health checks, tune performance, validate scheduled jobs, and maintain monitoring for integration and discovery health.
- **Collaboration and delivery:** Participate in planning, track work in client-provided tools, and mentor junior engineers on scripting best practices.

**Required Qualifications**
- **Experience:** 5+ years implementing and operating ServiceNow at enterprise scale with specific CMDB ownership.
- **Scripting:** Expert-level JavaScript for ServiceNow, Business Rules, Transform Maps, and Scripted REST endpoints.
- **Integrations:** Strong hands-on experience with SOAP, REST, MID Server configuration, ServiceNow integrations, and integration troubleshooting.
- **CMDB expertise:** Deep knowledge of CI modeling, relationships, Discovery, reconciliation, and health metrics.
- **ITSM modules:** Proven implementation and customization experience for Incident, Change, Problem, Asset, Service Catalog, and Service Portal.
- **Data skills:** Solid experience with ETL patterns, data normalization, deduplication, and batch update strategies.
- **Platform operations:** Experience with instance upgrades, cloning, performance tuning, and scheduled job lifecycle management.
- **Communication:** Strong documentation skills and ability to work with cross-functional teams and stakeholders.

**Preferred Qualifications**
- ServiceNow Certified System Administrator and Implementation Specialist certifications, especially ITOM/CMDB.
- Experience with discovery tools and enterprise configuration management at scale.
- Familiarity with enterprise storage, network, and compute concepts and service-oriented architectures.

ServiceNow Cloud, Infrastructure and ITOps

7983 - ServiceNow Cloud, Infrastructure and ITOps

**JR3539**
**--**

**About This Job**
Designs, develops, and maintains software applications. Leads a team of developers, provides technical guidance, and ensures project deadlines are met. Collaborates with cross-functional teams to identify and solve complex software problems. Stays up-to-date with emerging trends and technologies in software development.
- Develops complex software components. Provides team and project leadership for software development activities.
- Develops interfaces and drivers for hardware devices, software platforms and data exchange.
- Advises developers on best methods of software development and code creation.
- Monitors and modifies development work to make sure resulting software meets established goals.
- Tests and debugs software to ensure high-quality and error-free products.
- Collaborates with cross-functional teams to identify and resolve software issues.

**Skill:**
- **SQL Server**
- **SSIS**
- **ETL**
- **FiveTran**
- **Python**
- **C# (Nice to have)**




7974 - Data Engineer Data

### **Senior Full-Stack Engineer (React / .NET)**
**Overview:**
We are seeking a **Senior Full-Stack Engineer** with strong expertise in **React** and hands-on experience with **.NET** on the backend. The ideal candidate is a proactive problem solver who writes clean, maintainable code and collaborates effectively with cross-functional teams to deliver scalable, high-quality applications.
**Responsibilities:**
- Design, develop, and maintain web applications using **React** (TypeScript preferred).
- Implement backend services and APIs using **.NET Core**.
- Collaborate with UI/UX designers and backend developers to ensure seamless integration.
- Participate in code reviews, architectural discussions, and sprint planning.
- Optimize performance, scalability, and maintainability of both frontend and backend components.
- Write unit and integration tests to ensure software quality.
- Stay up to date with emerging technologies and recommend improvements.

**Required Skills & Qualifications:**
- 5+ years of professional software development experience.
- 3+ years of experience with **React.js** and modern JavaScript/TypeScript.
- Working knowledge of **.NET Core / C#** for backend development.
- Experience consuming and designing RESTful APIs.
- Solid understanding of version control (Git), CI/CD, and agile development practices.
- Strong communication and collaboration skills.

**Nice to Have:**
- Experience with cloud platforms (Azure, AWS, or GCP).
- Familiarity with relational databases (SQL Server, PostgreSQL, etc.).
- Knowledge of modern frontend tooling (Webpack, Vite, or similar).

7970 - React JavaScript

**UX Designer - Job Description**
We are looking for a user experience designer responsible for conceiving and conducting user research, interviews, and surveys, and translating them into sitemaps, wireframes, and prototypes. You will also design the overall functionality of the product and iterate upon it to ensure a great user experience.

**Responsibilities**
- Translate concepts into wireframes and mockups that lead to intuitive user experiences.
- Facilitate clients’ product visions by researching, conceiving, wireframing, sketching, prototyping, and mocking up user experiences for digital products.
- Design and deliver wireframes, user stories, user journeys, and mockups optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions.
- Make strategic design and user experience decisions related to core and new functions and features.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.

**Requirements**
- Preference will be given to candidates who have experience designing complex solutions for complete digital environments.
- Expertise in UX and design software (Figma is a must). Basic HTML5, CSS3, and JavaScript skills are a plus but not required
- Ability to work with stakeholders to understand detailed requirements and design complete user experiences that meet client needs and vision.
- Experience in using UX design best practices to design solutions, with a deep understanding of mobile and responsive design.
- A solid grasp of user-centered design and testing methodologies, subsystems, usability, and accessibility concerns.
- Ability to iterate your designs and solutions efficiently and intelligently.
- Ability to clearly and effectively communicate design processes, ideas, and solutions to teams and clients.
- A clear understanding of the importance of user-centered design.
- Be excited about collaborating and communicating closely with teams and other stakeholders via a distributed model to regularly deliver design solutions for approval.
- Be willing to help teammates, share knowledge and experience with them, and learn from them.
- Be open to receiving feedback and constructive criticism.
- Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge of the industry’s latest trends and technologies.

7954 - Design UX/UI Digital Design

**Observability Lead Engineer**


**SUMMARY:**

- Candidate needs expertise in either New Relic or Datadog - Focus on implementation and setup, Understand instrumentation and full alerting > monitoring aspects of the product
- Candidates needs 3 to 5 years experience leading a SRE team - focus will be and building SRE standards and Governance and supporting teams in implementation and maintaining governance.
- Candidates needs to be able to demonstrate where they have implemented SRE policies and deployed New Relic or Datadog in Production. How did they formulate, publish and gain adoption of policies. Also need to be able to articulate how they have worked with DevOps teams to understand there requirements and how they delivered.
- AWS, Terraform and Python are Mandatory and need to go in hand with the above




We are hiring a **Lead Observability Engineer** who will lead and build a team responsible for research, design, and administration our observability posture in support of our mission to protect and improve our customer platforms, with an ever-watchful eye on
reliability, security, performance, cost, and operational excellence.

Are you looking for a career that makes a positive difference in your life and also in the lives of learners and educators across the globe? We believe in inspiring educators and unlocking the potential in every student. Our adaptive learning platforms utilize AI to offer recommendations, remediations and more to better the outcomes of students around the globe.

Think of it, when someone asks you what you do for a living you could say; “I work on software platforms that help the world’s youth learn”. Talk about a rewarding way to use your engineering skills!
If you have an automation mindset, know AWS, know New Relic, know Datadog, understand how to improve a company’s observability maturity and posture, have worked on containerized distributed systems, like to solve engineering problems and lead by example then you will thrive
here

**About you:**
• You are a strong communicator, both verbally and written. (English)
• You take ownership for the quality of your individual efforts but also in what your team
delivers; your focus is on a successful outcome for all.
• You automate wherever and whenever it makes sense to reduce toil and promote
repeatability
• You are an engineer first, but can think like a Product Manager, Customer, Developer, or
Business Leader when required.
• You can architect cloud/observability solutions and offer suggestions/recommendations
on how infrastructure or applications should be designed.
• You treat people with respect, have a good sense of humor and are non-abrasive.
• You are constantly reading and learning. You know that knowledge is power.

**Qualifications**
• You have experience leading a successful team of engineers, delegating and prioritizing
work, ensuring work completion and managing humans.
• Experience as a Software Engineer, Software Developer in Test, SRE, or Devops
Engineer with practical experience developing and supporting enterprise applications
• Experience with infrastructure automation technologies like Terraform
• Expertise in container/container-fleet-orchestration technologies, specifically ECS and
EKS• Versatility with troubleshooting diverse sets of hosting technologies: web server
platforms, application platforms, operating systems, network components, virtualization
technologies, storage, and database platforms. Can understand the full stack and are able
to traverse the layers during debugging to understand where the failure point is.
• Expertise with continuous-deployment based software development lifecycles (e.g.
CI/CD)
• Cloud database operations and deployment experience (RDS MySQL/Postgres/Aurora)
• Experience with application caching strategies and high concurrency workloads
• Expertise with Lean/Agile deployment processes (Blue/Green, ZDT, Canary, load
balancers/DNS strategies)
• Familiarity with telemetry SaaS systems like New Relic, Datadog, Dynatrace or other
similar observability platform.
• Ability to design and manage escalation response plans from monitoring, react, respond,
remediate and retrospect in culturally aligned (proactive, customer focused, collaborative,
data-driven) ways.
• Demonstrated expertise building and managing highly scaled production infrastructure in
the cloud

**Nice to Have**
• Being able to translate between development, operations, security, product, and
management dialects.
• We are a polyglot organization. Being “conversational” in JavaScript/TypeScript,
Python, PHP, Ruby, Golang, Java, Bash, Markdown, reStructuredText, HCL, JSON,
YAML, and TOML is a huge plus.
• BS Degree in Computer Science (or related technical field and/or equivalent industry
experience) preferred

**Your contributions**
• **as a leader**
o Leading a ~3-5 member, cross-functional, Site Reliability Engineering team
tasked with supporting production infrastructure and web services.
o Collaborating in a DevOps-ish model with product development teams; designing,
deploying, and managing solutions that expedite our business objectives.
o Overseeing the planning, prioritization, and execution of SRE projects and
initiatives.
o Backlog management, Story groooming, Sprint Planning. Team velocity tracking
and process adherence.
o Building and maintaining good relationships with supported development teams.
o Ensuring leadership is informed and aware of all things they need to be aware of.
o Conducting Monthly Review calls to report up status, issues, etc. to leadership.
o Ensuring team has cost consciousness in everything they do. Reviewing spend
and recommending improvements.o Owning reliability, uptime, system security, cost, operations, capacity planning,
resiliency and performance of all services under team’s purview.
o Defining, monitoring and reporting on service level indicators (SLOs) for
applications workloads
o Supporting/Planning on-call rotations for operational duties that have not been
addressed with automation, with an eye for correcting issues that result in on-call
alerts to reduce alert fatigue
o Planning and forecasting for seasonal growth, communicating trend lines with
leadership, enhancing infrastructure scaling plans
o Mentoring and nurturing engineers across varying levels of experience; fostering
growth by setting goals and providing support as needed to achieve them.
o Identifying highest-impact opportunities to optimize existing systems; ensuring
“right-sized” solutions in consideration of technical and business constraints
o Coordinating improvements of existing software and infrastructure to meet
resiliency goals
o Partner with CyberSecurity and develop plans and automation to respond to new
risks and vulnerabilities
o Collaborate with dev teams to identify failure points and blast radius of systems
o Coordinate failure injection and chaos testing efforts
o Staying updated on industry best practices, emerging technologies, trends relevant
to reliability engineering, and new tooling that could help improve our processes
and outcomes

• **as a contributor**
o Hands-on design, analysis, development and troubleshooting of highly-distributed
large-scale production systems and event-driven, cloud-based services
o Ensure repeatability, traceability, and transparency of our infrastructure
automation (infrastructure-as-code, monitoring-as-code)
o Collaborative solutioning of enterprise applications with development teams
o Define, monitor and report on service level indicators for applications workloads
o Support on-call rotations for operational duties that have not been addressed with
automation, with an eye for correcting issues that result in on-call alarms
o Maintain telemetry that improve the visibility to our applications' performance
and business metrics and keep operational workload in-check
o Develop, communicate, collaborate, and monitor standard processes to promote
the long-term health and sustainability of operational development tasks.
o Support healthy software development practices, including complying with agile
software development methodology, performing code reviews, work packaging,
and continuous delivery
o Observe and document steady state production levels, growth patterns
o Coordinate improvements of existing software and infrastructure to meet
resiliency goals
o Terraform project creation, updates, maintenance, decommissions
o Alert/Monitoring creation, updates, maintenance, decommissions
o Any other project work that comes in. You will be the team lead but will be
expected to add individual contributor value as well.
• _Observability General_o Actively monitor platform cost (Datadog, New Relic) and identify cost savings
measures without reducing tool effectiveness.
o Ownership of reliability, uptime, system security, cost, operations, capacity,
resiliency and performance-analysis thereof of any components that are involved
in observability.
o Define proper alerts/monitors/dashboards for monitoring platform costs to be able
to intervene and fix misconfigurations detected that would drive up observability
costs.
o Maintain telemetry that improve the visibility to our applications' performance
and business metrics and keep operational workload in-check
o Collaborate with dev teams to identify and catalog effectiveness of monitoring
and observability configurations
o Observe and document steady state production levels, growth patterns within the
tools and assist DPG leadership in forecasting future tool license needs
o Monitor the current age and recommendations of New Relic and Data Dog
regarding critical patches and updates to client agents, and as part of the Cloud
Engineering team, ensure that the updates are tested and then pushed out via
automated AMI updates where appropriate.
• _Platform Administration_
o Manage user access, with an eye toward least privileged access, and appropriate
grouping rules to foster collaboration and understanding.
o Work with development teams and SREs when onboarding new applications into
the tools, to ensure that best practices are met and complied with.
o Define best practices with a continual learning model of studying feedback loops
that the tools provide, dropping used features, and advocating for the ones that
add value.
o Track consumption against license costs, and forcast future growth reduction both
in support of fiscal year budget planning as well as contract renewal.
o Analyze event attributes and determine where there is unnecessary, redundant or
unwanted data on a metric or event record and utilize drop filters to reduce, and
eventually reduce at source
o Set the sample rates appropriately for event collection frequency and sample size
to achieve targets for data consumption
• _Training and Advocacy_
o Collaborate with vendors to identify the best training modules suited for our team's consumption
o Work directly with dev teams when auditing their use of the tool, to facilitate
education into proper tool usage and maximize developer value of the tool.
o Solicit feedback from developers and users of the tools to understand common
usage behavior, pain points, and need, and translates that into actionable feedback
for the vendors and work to improve product capabilities as advocates on our
behalf.

**New Relic:**• Be an expert in data management. Understand which accounts, applications are contributing to the data ingest load and validate that the data being sent in is actually useful. Proactively monitor ingest patterns and develop a preditive model to determine
what an appropriate monthly allowance should be that accounts for the cyclical usage patterns in a typical US education semester pattern.

• Maintain that the OKTA saml integration that automates user provisioning and
deprovisioning. Audit the requests from our tools to grant licenses and keep track of
which BU they are with (DPG, A3K, GTS) so that we can begin charging back Full
users. Basic users are free and do not require auditing. Keep track of “last active” date
and keep us under 500 “Full Platform” users. (at 476 at the time of this writing)
• Disable or actively rejet “invite users”. We want all user onboarding to happen through
out tools.
• Audit and refine the RBAC controls (Access Management) inside New Relic. Make sure
that we empower users but also prevent them from accidentally causing excessive data
ingest.
• Audit and track API keys. Learn who uses then and for what purpose. Develop and
maintain a process for key rotation
• Integrations? There’s a ton of stuff here. Needs reserach and recommendations for how
we leverage w/o blowing up data ingest.
• Domain Management: https://onenr.io/0dQebAPLYwe What is this? Should we be using
it?
• Workloads: These are useful prebuilt dashboards, and NR’s attempt to minic DD
“Service Catalog”. poorly. But let’s make sure we are using them effectively as they are
intended to be the “guided tour” of team ownership of applications, and I expect the
“view” to be used to allow novice users to quickly browser and understand metrics, then
find dashboards and runbooks.

• Drop Filters
o This is an extensive topic, but in short you can write a select query that identifies
specific attributes, metrics, or events and on the ingestion of data into the edge of
new relic, we can “drop” specific data elements. This is the primary way that
SREs can manage our ingest budgets without having to continually release
changes at the shipper. This is an advantage that New Relic has over DataDog
because in NR the data is dropped before ingest billing is calculated, and in
DataDog, it is dropped AFTER the initial ingest (but prior to storage) is
calcualted. Thus, this is a feature the observability engineer must know intimately.
o Using NerdGraph: There are areas inside New Relic that can only be managed via
GraphQL. The OE will need to be a master of this API and understand the
nuances in order to script automation to mange the various facets of new relic. It
is always preferrable to craft repeatable scripts that can be trigged off of
ServiceNow integration for various activities over manual steps.

• Synthetics:
o Understand and advise on which type of test is appropriate.
o Record, Edit, assert, and replay synthetic tests to ensure they are useful and
consistent for uptime SLO measurements, as well as incident escalation.
o Manage our fleet of private locations (minions) and ensure they are upgrade with
the latest headless runtimes• Apps
o We have several third party apps installed, and these require periodic upgrades
and lifecycle maintenance.
o Research newly available apps as part of R&D to determine if they would add
value to the SRE practice or aid in developers. Alongside the training above, the
OE would provide periodic “Show & tells” of new features in New Relic that may
benefit our company.

• Infinite Tracing
o Understand and recommend data implications of using this feature to ensure that
the budget is adhered to, and consequences/benefits of using this style of trace
ingest vs. standard.

• Error reporting and collections
o Understand and advocate for correlation and escalation of errors within this tool.
• Service Levels
o We have adopted SLO/SLI and thus full built out service levels. The OE is
responsible for auditing and validating that appropriate service levels are set for
all key applications. They do this by working with SRE teams to understand top
applications.

**DataDog**:
• Track and refine overall Log Ingestion Configuration. Define standards aroudn retention
rules and indexes, and implications of data rehydration.

**Understand pillars of observability:**
• Metrics - numerical representations of data that are measured over time intervals
• Logs - a system-generated record of data
• Traces - the end-to-end journey of a transaction within the system

**Understand our systems, technologies and dependencies**
• understand the technologies and architectures in use
• learn how request flow through system
• learn dependencies between systems
• learn what makes these items observable
• observe and monitor while minimizing overlap, waste and spend

**Data prep, routing, parsing, enrichment, storage**
• get the _right_ data from source to destination quickly and efficiently
• vendor agnostic solution to store, route, parse, enrich and/or filter our data before sending
to observability platform (future)**Tool Configuration and Administration**
• user provisioning and permissions (e.g. okta, rbac)
• agent configuration and deployment (e.g. apm, infra, sampling rates)
• 3rd party integrations (e.g. aws, azure, sampling and polling rates)
• log shippers (e.g. ecs, k8s, lambda, standalone, kinesis)
• understand system limits (e.g. api limits, logging limits, ingestion limits, parsing limits)
• pipelines, parsers, processors, indexes, custom metrics, remappers, archives, facets,
views, dashboards,
• monitor usage and spend continuously
• automate setup and configuration through automation

**Features**
• Understand the feature set of each tool we use (e.g. apm, infra, network, storage,
integrations, dashboards, monitoring)
• learn how to use them effectively and efficiently (e.g. sampling rates)
• make recommendations to teams and DPG
• suggest recommended training
• Pay attention to observability trends, tools, features and approaches

**Monitoring and Alerting**
• learn how to use dashboards and alerting effectively
• educate teams on how to build informative, succinct and actionable dashboards
• educate teams on how to build actionable alerts
• learn and advocate for monitoring as code
• help us arrive at a common MaC solution
• ensure necessary integrations are present and functional (e.g. slack, pagerduty)
• produce dashboards that shows alert volume by platform, application and team
• help teams establish SLOs

**Data Ingestion and Spend Analysis**
• understand the end-to-end cost of shipping a GB of data from both a cloud hosting and
observability platform
• help establish and enforce minimum tagging standards so we can visualize our data
ingestion and spend• build monitoring an alerting on both on ingestion and spend to proactively catch
inefficient and unnecessary ingestion
• make this information visible to teams and management through dashboards and reports
• use historical data to help forecast future needs and spend
• understand the cost models used by new relic, data dog and amazon
• understand different types of data being ingested (e.g. metric, transaction, spans, logging,
system, process, network, storage, synthetic, integrations)
• examine logs and data for sensitive information

**Ongoing Team Support**
• provide best practices to teams (e.g. use allow/exclusion lists, don’t send in data about
every running process when you are interested in only one)
• provide suggested training paths for tools and features
• help answer questions within support channels (e.g. distributed tracing vs transactions)
• help teams establish proper SLOs

**Vendor Management**
• review ongoing issues with them
• advocate for new features
• attend quarterly business review meeting

**Future**
• help inform our observability roadmap
• how to leverage “AI” tooling being offered by each vendor
• set up a central observability aws account which allows us to monitor resources and logs
across aws accounts
• find a vendor agnostic solution like ?? that helps us route, parse, enrich, filter and drop
our logs before shipping up to observability tool

Site Reliability Engineer Cloud, Infrastructure and ITOps

7946 - Site Reliability Engineer Cloud, Infrastructure and ITOps

# **Senior Site Reliability Engineer (SRE)**
### **About Us**
Our adaptive learning platforms leverage AI to deliver recommendations, remediations, and more—improving outcomes for students worldwide.
Think about it: when someone asks what you do for a living, you could say,
 **“I work on software platforms that help the world’s youth learn.”**
Talk about a rewarding way to use your engineering skills!
### **Role Overview**
We are hiring a **Senior Site Reliability Engineer** to help build and support **reliable, high-capacity, and high-performing core infrastructure services** that power our mission to reimagine learning for millions of students globally.
This is a **full-time contract position**. If you have an automation mindset, deep AWS expertise, experience with distributed systems/microservices, and enjoy solving complex engineering problems while leading by example, you’ll thrive in this role.
### **About You**
- Strong communicator (verbal and written).
- Take ownership of the quality of your work.
- Proven experience building and managing **large-scale cloud systems in AWS** with zero downtime.
- Hands-on experience as an **SRE/DevOps professional** in n-tier AWS architectures.
- Skilled in **Terraform** (authoring, reviewing, deploying modules).
- Well-versed in **Docker container theory** and containerization strategies.
- Experience maintaining and troubleshooting **Kubernetes clusters**.
- Respectful, collaborative, with a good sense of humor.
- Lifelong learner—always consuming knowledge.

### **Qualifications**
- Experience as a **Software Engineer, SDET, SRE, or DevOps Engineer** supporting enterprise applications.
- **3+ years** of daily use with infrastructure automation tools like **Terraform**.
- Expertise in container orchestration (ECS and/or EKS).
- Strong troubleshooting skills across web servers, application platforms, OS, networking, virtualization, storage, and databases.
- Familiarity with **CI/CD pipelines** and continuous deployment lifecycles.
- Cloud database experience (RDS MySQL/Postgres/Aurora).
- Knowledge of **Agile/Lean deployment processes** (Blue/Green, ZDT, Canary).
- Familiarity with telemetry tools (New Relic, Datadog, etc.).
- Strong problem-solving and root cause analysis skills.
- Demonstrated ability to manage highly scaled production infrastructure in the cloud.

**Nice to Have**
- Conversational in multiple languages: JavaScript/TypeScript, Python, PHP, Ruby, Golang, Java, Bash, Markdown, JSON, YAML, etc.
- BS in Computer Science or equivalent experience.

### **Your Contributions**
- Design, analyze, develop, and troubleshoot **highly distributed, large-scale production systems**.
- Ensure repeatability, traceability, and transparency of infrastructure automation (**IaC, monitoring-as-code**).
- Collaborate with development teams on enterprise applications.
- Participate in **on-call rotations**, with a focus on automating recurring issues.
- Maintain telemetry for visibility into application performance and business metrics.
- Develop and monitor standard processes for long-term operational health.
- Support healthy software development practices (Agile, code reviews, continuous delivery).
- Participate in **failure injection and chaos testing**.
- Document steady-state production levels and growth patterns.
- Coordinate improvements to meet resiliency goals.

### **Our Cloud Stack**
- **AWS Services:** S3, EC2, ECS, EKS, SQS, Elasticache (Redis, Valkey, Memcache), RDS/Aurora, DynamoDB, Athena, Lambda, API Gateway, Route53, WAF, IAM, CloudFront, Load Balancing, ACM, VPC, SES, SNS, Bedrock, Glue, OpenSearch/ElasticSearch.
- **Infrastructure as Code:** Terraform.
- **Databases:** MySQL, PostgreSQL, Aurora.
- **Programming:** Python, Node.js, Java, Golang, PHP, Bash.
- **Container Orchestration:** ECS, EKS.
- **Telemetry:** New Relic, CloudWatch, Datadog, Splunk.
- **Build/Deploy:** GitHub Actions, Artifactory, PagerDuty, Slack, ServiceNow.
- **Security:** Rapid7, CrowdStrike, Kentik, 1Password, DivvyCloud, Security Scorecard.
- **Task Management:** JIRA.
- **Documentation:** Confluence, SharePoint, OpsLevel.

7943 - Site Reliability Engineer Cloud, Infrastructure and ITOps

As a Site Reliability Engineer, you will collaborate in a DevOps model with product development teams; designing, deploying, and managing automation tools that increase predictability as well as time to market while reducing cost.

Our stack 
• Code:, Java, PHP, Node, and GoLang 
• RDBMS: Oracle, PostGreSQL, MySQL 
• Cache: Couchbase, Redis, ElastiCache, DynamoDB 
• Containers: ECS, EKS, K8S, Docker 
• Cloud: Amazon AWS 
• Telemetry: New Relic, CloudWatch 
• Build: Jenkins, CircleCI, GitHub Actions 
• Run: PagerDuty, Exigence 
• Infrastructure-As-Code: Terraform, Cloudformation

Your contributions 
• Cloud Engineering 
o Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services 
o Ensure repeatability, traceability, and transparency of our infrastructure automation (infrastructure-as-code, monitoring-as-code) 
o Participate in continual learning of the AWS ecosystem, game day scenarios, and professional conferences 
o Collaborative solutioning of enterprise applications with development teams utilizing our software stack 
o Actively monitor AWS Cost, and utilize optimizer to maximize ROI while maintaining 

Service Level Objectives 

• Observability Engineering 
o Ownership of reliability, uptime, system security, cost, operations, capacity, resiliency and performance-analysis thereof 
o Define, monitor and report on service level indicators for applications workloads 
o Support on-call rotations for operational duties that have not been addressed with automation, with an eye for correcting issues that result in on-call alarms 
o Maintain telemetry that improve the visibility to our applications' performance and business metrics and keep operational workload in-check 
o Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks. 

• DevSecOps 
o Support healthy software development practices, including complying with agile software development methodology, building standards for code reviews, work packaging, and continuous delivery 
o Partner with CyberSecurity and develop plans and automation to respond to new risks and vulnerabilities 

• Systems Engineering 
o Collaborate with Systems Admins to coordinate middleware, network, storage, database, Windows, Linux, VMware maintenance 
o Automate legacy onprem system maintenance and migrate to cloud via thoughtful redesign 

• Resiliency Engineering 
o Collaborate with dev teams to identify failure points and blast radius of systems 
o Validate effectiveness of monitoring and observability configurations 
o Coordinate failure injection testing 
o Observe and document steady state production levels, growth patterns 
o Plan and forecast for seasonal growth, communicate trend lines with leadership, enhance infrastructure scaling plans to accommodate 2x planned load 
o Coordinate improvements of existing software and infrastructure to meet resiliency goals

**Must Have for this role:**
- Good hands-on experience with Terraform and Configuration Management Tools
- Able to automate the infrastructure Creation
- Plus if have software developer background experience
- Fluency level of English needs to very effective
- Excellent English written and verbal communication skills
- Python
- MySQL
- AWS
- Able to Support on-call rotations for operational duties
- Go Getter
- Respectable
- Self-motivated
- Respectable 

Our stack
- Code:, Java, PHP, Node, and GoLang • RDBMS: Oracle, PostGreSQL, MySQL
- Cache: Couchbase, Redis, ElastiCache, DynamoDB
- Containers: ECS, EKS, K8S, Docker
- Cloud: Amazon AWS • Telemetry: New Relic, CloudWatch 
- Build: Jenkins, CircleCI, GitHub Actions
- Run: PagerDuty, Exigence
- Infrastructure-As-Code: Terraform, Cloudformation

7942 - Site Reliability Engineer Cloud, Infrastructure and ITOps

Are you looking for a career that makes a positive difference in your life and reimagines learners and educators across the globe?   Do you want to work with fun and social people in a positive and engaged virtual office environment?
We are hiring a **Senior Site Reliability Engineer **who will build and support reliable, high-capacity, and well-performing systems in support of our mission to protect and improve our customer platforms, with an ever-watchful eye on reliability, security, performance, cost, and operational excellence.
As a Sr Site Reliability Engineer, you will collaborate in a DevOps model with product development teams; designing, deploying, and managing automation tools that increase predictability as well as time to market while reducing cost.
**Our cloud stack includes:**
- **Cloud:** AWS ( Cloudfront, S3, EC2, ECS, SES, SQS, SNS, Load Balancing, VPC, Config, Systems Manager, Lambda, API Gateway, DB services many more).
- **Cloud (**OCI cloud know how a plus. ( Exacs,OCI Compute, Load Balancers, Networking, VCN, Object storage)
- **Infrastructure as Code**: Terraform
- **Programming**: Python, Golang, Bash , Ansible
- **Containers**: AWS ECS
- **Security:** Rapid7, WAF
- **Web**: Apache httpd, Apache Tomcat, Angular
- **Config Management and provisioning**: Ansible, Packer
- **Telemetry:** NewRelic, CloudWatch, DataDog
- **DevSecOps**: Artifactory, Jenkins, CircleCI, SonarQube, Jfrog X-Ray, Control Tower, GitHub Enterprise and more

**Your contributions**
- _Cloud Engineering_
    - Collaborate with product development teams in a DevOps model, designing, deploying, and managing automation tools to enhance predictability and accelerate time to market
    - Identify the highest-impact opportunities to optimize existing systems; ensuring “right-sized” solutions in consideration of technical and business constraints
    - Drive initiatives to enhance system reliability and performance
    - Ensure repeatability, traceability, and transparency of our infrastructure automation (infrastructure-as-code, monitoring-as-code)
    - Participate in continual learning of the AWS ecosystem, game day scenarios, and professional conferences
    - Actively monitor AWS costs, using optimization tools to maximize ROI while meeting Service Level Objectives.
- _Observability Engineering_
    - Ownership of reliability, uptime, system security, cost, operations, capacity, resiliency, and performance-analysis thereof
    - Leads initiatives to improve the reliability and stability of applications and platforms using data-driven analytics to improve service levels
    - Ensure that the architecture and deployment models are adequately designed to meet SLA commitments
    - Serve as the primary point of contact during major incidents for your application, and demonstrate the ability to identify and resolve issues that trigger on-call alarms.
    - Maintain and enhance telemetry systems to improve visibility into application performance and business metrics, ensuring operational workloads are effectively managed
    - Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks
- _DevSecOps_
    - Support healthy software development practices, including complying with agile software development methodology, building standards for code reviews, work packaging, and continuous delivery
    - Partner with CyberSecurity and develop plans and automation to respond to new risks and vulnerabilities
- _Resiliency Engineering_
    - Collaborate with dev teams to identify failure points and blast radius of systems
    - Validate the effectiveness of monitoring and observability configurations
    - Coordinate failure injection testing
    - Observe and document steady state production levels, growth patterns
    - Plan and forecast for seasonal growth, communicate trend lines with leadership, enhance infrastructure scaling plans to accommodate 2x planned load
    - Coordinate improvements of existing software and infrastructure to meet resiliency goals
- Mentor and nurture engineers across varying levels of experience; foster growth by setting high-reaching goals, and providing support to achieve them.
- Ability to expand and collaborate across different levels and stakeholder groups.
- Documents and shares knowledge within the organization via internal forums and communities of practice.
- Good to have Kubernetes experience, EKS or managed their own Kubernetes clusters
    - Must have used terraform to create infrastructure within AWS. Must bring an automation-first mindset to the team.
    - On-call participation required. Person will lead triage bridges when necessary
    - Will be expected to monitoring customer experience, application metrics like golden signals/KPIs and infrastructure health.
    - Needs to work proactively across team boundaries on a daily basis.

**Qualifications**
- Experience as a software engineer, with practical experience developing, debugging, and deploying enterprise applications
- Experience with infrastructure automation technologies, preferably Terraform
- Experience in container/container-fleet-orchestration technologies, preferably EKS or ECS
- Versatility with troubleshooting diverse sets of hosting technologies:  web server platforms, application platforms, operating systems, network components, virtualization technologies, storage, and database platforms.
- Experience with continuous-deployment based software development lifecycles (e.g. CI/CD)
- Experience with application caching strategies and high concurrency workloads
- Strong communication, problem solving, root cause analysis and systems engineering skills
- Ability to design and manage escalation response plans from monitoring, react, respond, remediate and retrospect in culturally aligned (proactive, customer focused, collaborative, data-driven) ways.
- Demonstrated expertise building and managing highly scaled production infrastructure in the cloud
- BS Degree in Computer Science (or related technical field and/or equivalent industry experience)

7941 - Site Reliability Engineer Cloud, Infrastructure and ITOps

7939 - Site Reliability Engineer Cloud, Infrastructure and ITOps

7938 - Site Reliability Engineer Cloud, Infrastructure and ITOps

We are seeking a highly skilled and collaborative Senior Backend Engineer to join our dynamic team. In this role, you will be at the heart of our software development lifecycle, designing, building, and deploying robust, scalable, and high-performance backend services on the Microsoft Azure platform. You are a problem-solver who values clean code, thrives in a team environment, and understands that clear communication is just as important as technical excellence.
**Key Responsibilities**
- Design, develop, and maintain backend services and APIs using **.NET Core**.
- Build and architect **Microservices**, leveraging patterns like **Dependency Injection**.
- Develop and manage **Windows Services** and background tasks, with a strong focus on **Multithreading**.
- Create, consume, and manage Azure cloud services, including **API Management (APIM)**, **Service Bus**, **Azure Functions**, **Logic Apps**, and **Azure Storage**.
- Write clean, tested, and maintainable code, taking ownership of quality through comprehensive **Unit Testing**.
- **Develop and execute automation tests**, taking a hands-on role in the testing process to ensure software quality and reliability.
- Implement and manage **CI/CD pipelines** for automated build, test, and deployment processes.
- Write and optimize complex **SQL queries** (using Group By, Count, Select In, etc.) for data access and manipulation.
- Collaborate closely with cross-functional teams, including front-end developers, product managers, and other stakeholders.

**Required Skills & Qualifications**
- **Must-Have Technical Skills:**
    - Proven experience with **C#** and the **.NET/.NET Core** framework.
    - Strong background in **Multithreading** and building **Windows Services**.
    - Hands-on experience with **Microservices** architecture and **Dependency Injection**.
    - Expertise in **Unit Testing** frameworks (e.g., NUnit, xUnit, MSTest).
    - Proficiency with **Azure services**: **APIM**, **Service Bus**, **Functions**, **Logic App**, and **Azure Storage**.
    - Solid experience designing and implementing **CI/CD pipelines** (e.g., Azure DevOps, GitHub Actions).
    - Strong **SQL** skills with the ability to write and optimize complex queries.
- **Must-Have Soft Skills:**
    - Excellent verbal and written **communication skills**.
    - A proactive team player with a strong sense of ownership and accountability.
    - **Ability and willingness to work on testing and test automation** as a core part of the development lifecycle.

**Nice-to-Have Skills**
- Experience with containerization technologies (**Docker**) and orchestration platforms (**Kubernetes**).
- Experience with other automation testing frameworks (e.g., Selenium, SpecFlow).

7936 - C# C#

7935 - C# C#

**Title: Sr. Software Engineer**

**Summary of Position:**
Reporting to the Director of Software Development, the Senior Software Engineer will play a pivotal role in the evolution of an enterprise application. This individual will be responsible for driving technical excellence, contributing to architectural decisions, and collaborating across teams to deliver scalable, maintainable, and high-performing software solutions. The ideal candidate is a full-stack developer with a strong foundation in React, C#, and SQL Server, and is eager to grow into a technical ownership role.

**Duties & Responsibilities:**
- Take technical ownership of core components of the enterprise application, with a long-term vision for scalability and maintainability
- Design, develop and enhance features using React (TypeScript) on the front end and C#/.NET on the back end
- Optimize and maintain SQL Server databases, including schema design, performance tuning and data integrity
- Lead efforts to refactor legacy codebases into modern, modular architectures using cloud-native best practices
- Implement and automate unit and integration testing strategies to ensure code quality reliability
- Collaborate closely with internal employees, contractors and DevOps teams to align development efforts with business goals
- Utilize Azure DevOps for source control (Repos), CI/CD (Pipelines) and work with tracking(Boards)
- Participate in Agile ceremonies and contribute to continuous improvement of team processes
- Mentor junior developers and contribute to a culture of technical excellence and innovation
- Perform other related duties, as assigned, to support the effective operation of the department and the company


**Minimum Qualifications:**
- Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience required
- 8+ years of professional software development experience, including full-stack development and cloud-native development
- ++Proficiency in:++
- C#/.NET for backend development
- React (with Redux and TypeScript, Redis) for frontend development
- SQL Server (T-SQL, schema design, stored procedures)
- Azure (App Services, Containers, Horizontal Scaling, Message Queues)
- Preferred experience with Microsoft Power BI Embedded and Azure DevOps (Repos, Pipelines,Boards) is a plus
- Proven ability to write meaningful, automated unit and integration tests using frameworks like xUnit, Moq or similar
- Utilize secure coding practices aligned with OWASP Top 10
- Solid understanding of software architecture principles, including microservices and SPA design
- Preferred experience in the healthcare industry or other regulated environments
- Experience working in Agile frameworks such as Scum or Kanban
- Excellent communication and collaboration skills, with the ability to work across departments and with external partners
- Self-starter with a proactive mindset and a

7933 - C# C#

### **Position Title**: Sr. Data Developer
### The Position:
We are seeking an experienced Senior Data Engineer to join our healthcare technology team. This role will be instrumental in designing, building, and maintaining our Azure-based data infrastructure, including databases, data pipelines, analytics platforms, and business intelligence solutions. The ideal candidate will have deep expertise in the Microsoft data stack, strong architectural thinking, and experience with healthcare data compliance requirements. This senior-level position will also provide technical leadership and mentorship to the broader engineering team.
### 
### Duties & Responsibilities:
**Data Architecture & Engineering:**
· Design and implement scalable, secure data architectures on Azure to support business intelligence, analytics, and operational systems
· Contribute to database designs across multiple platforms (Azure SQL Database, SQL Managed Instance, PostgreSQL, CosmosDB)
· Optimize data storage strategies across Azure Blob Storage, Data Lake, and structured databases
· Design data models and structures that enable efficient analytics and reporting

**Database Development & Management:**
· Design, develop, and maintain complex stored procedures, functions, triggers, and views
· Implement database DevOps processes including schema versioning, deployment automation, and rollback procedures
· Perform database performance tuning, indexing strategies, and query optimization
· Ensure data integrity, security, and compliance with HIPAA/HITRUST requirements for PHI data
· Manage database lifecycle across development, pre-production, and production environments utilizing RedGate Flyway

**Data Integration :**
· Integrate with external REST APIs for data ingestion and develop internal data APIs using Python (FastAPI/Flask) on Azure Container Apps or Functions
· Ensure data quality, consistency, and lineage across the data platform

### **Business Intelligence & Analytics:**

· Collaborate with stakeholders to translate business requirements into technical solutions
· Optimize data structures for reporting and analytics performance

**Technical Leadership:**
· Provide technical guidance and mentorship to junior developers and engineers
· Contribute to data engineering best practices, standards, and patterns
· Participate in architecture reviews and technical decision-making
· Collaborate with DevOps and Infrastructure teams on platform improvements
· Drive continuous improvement in data quality, performance, and reliability

**Documentation & Compliance:**
· Create and maintain comprehensive technical documentation including data dictionaries, architecture diagrams, and process flows
· Document data lineage, transformation logic, and business rules
· Ensure all data handling practices meet HIPAA/HITRUST compliance requirements
· Maintain audit trails and documentation for compliance purposes

**Support & Problem Resolution:**
· Troubleshoot and resolve complex data-related issues across the platform
· Provide escalation support for production incidents
· Collaborate with cross-functional teams to support business operations
· Participate in on-call rotation as needed
### Experience & Qualifications:
**Required:**
- Bachelor’s degree in computer science, Information Systems, Data Engineering, or related field, or equivalent work experience
- 6+ years of experience in data engineering, database development, or related roles
- Expert-level proficiency in T-SQL and Microsoft SQL Server
- Expert-level proficiency of Python
- Experience building REST APIs and background workers in Python (FastAPI/Flask)
- Understanding of event-driven architectures and asynchronous processing patterns
- **Strong experience with Azure data services (Azure SQL, Data Factory, Synapse, Blob Storage, etc.)**
- Knowledge of Power BI development skills, data modeling, and performance optimization
- Solid understanding of database design principles, normalization, and data modeling
- Experience with version control systems (Git) and CI/CD practices
- Strong analytical and problem-solving abilities with attention to detail
- Excellent written and verbal communication skills
- Ability to work both independently and collaboratively in a team environment

**Preferred:**
- **Microsoft certifications (Azure Data Engineer Associate, Azure Database Administrator, Power BI Data Analyst)**
- Experience with Infrastructure as Code (Terraform, Bicep, ARM templates)
- Knowledge of additional Azure services (Container Apps, Functions, Logic Apps)
- Experience with other database platforms (PostgreSQL, CosmosDB)
- Understanding of HIPAA/HITRUST compliance requirements for healthcare data
- Experience PowerShell for automation and scripting
- Experience with Azure DevOps or similar platforms for CI/CD
- Experience with data governance, cataloging, and metadata management
- Background in healthcare technology or regulated industries
- Experience with Agile/Scrum methodologies

### The Person:
The successful candidate will be a hands-on data engineer who:
· Takes pride in writing clean, performant code and well-designed data solutions
· Collaborates naturally across teams to understand needs and deliver results
· Actively seeks to deepen expertise in Azure and modern data engineering
· Thrives on solving complex data challenges with methodical approaches
· Shares knowledge through documentation and mentoring teammates

7932 - Data Engineer Data

### **Position Title**: Power BI Developer
### **Reports To**: Director of Software Engineering
### The Position:
We are seeking a Power BI Developer to join our team. This role will focus on designing, developing, & maintaining Power BI solutions that transform data into actionable insights for stakeholders across the organization. The ideal candidate will have strong expertise in Power BI, DAX, & data visualization best practices, with the ability to translate business requirements into compelling reports & dashboards. Experience with healthcare data & compliance requirements is a plus.
### **Duties & Responsibilities:**
**Power BI Development:**
· Design & develop Power BI reports, dashboards, & semantic models (datasets)
· Create & optimize complex DAX expressions for calculations, measures, & KPIs
· Build interactive visualizations that tell clear data stories & drive decision-making
· Implement bookmarks, drill-throughs, & other interactive features for enhanced user experience
· Develop & maintain Power BI templates & reusable components

**Data Modeling & Optimization:**
· Design efficient star schema & snowflake schema data models
· Optimize Power BI reports for performance & scalability
· Implement incremental refresh & data reduction strategies
· Troubleshoot & resolve data model performance issues
· Collaborate with data engineers on semantic layer design

**Security & Governance:**
· Implement row-level security (RLS) & object-level security (OLS) based on business requirements
· Configure & manage Power BI workspaces, apps, & content distribution
· Establish & enforce Power BI governance standards & best practices
· Manage data refresh schedules & monitor gateway performance
· Ensure reports comply with HIPAA/HITRUST requirements for PHI data

**Stakeholder Collaboration:**
· Partner with business stakeholders to gather & document reporting requirements
· Translate business questions into analytical solutions
· Conduct user training & create documentation for self-service capabilities
· Provide guidance on data interpretation & best practices for report consumption
· Gather feedback & iterate on solutions based on user needs

**Analytics & Insights:**
· Analyze data to identify trends, patterns, & anomalies
· Develop KPIs & metrics that align with organizational goals
· Create executive-level dashboards & operational reports
· Support ad-hoc analysis & data exploration requests
· Validate data accuracy & report outputs

**Documentation & Support:**
· Create & maintain comprehensive documentation for reports, data models, & business logic
· Document DAX formulas, calculated columns, & measures with clear descriptions
· Maintain a catalog of available reports & their intended use cases
· Provide end-user support & troubleshoot report issues
· Create user guides & training materials

**Continuous Improvement:**
· Stay current with Power BI features, updates, & best practices
· Identify opportunities to improve existing reports & processes
· Recommend new visualization techniques & analytical approaches
· Participate in testing new Power BI features & capabilities
· Share knowledge with team members through demos & knowledge-sharing sessions
### **Experience & Qualifications:**
### **Required:**
· Bachelor's degree in Business Analytics, Information Systems, Computer Science, or related field, or equivalent work experience
· 5+ years of experience developing Power BI solutions in a professional environment
· Expert-level proficiency in Power BI Desktop, Power BI Service, Power BI Embedded & Power BI Report Builder
· Strong proficiency in SQL and T-SQL for data validation, troubleshooting, and working with data sources
· Strong expertise in DAX (Data Analysis Expressions) including time intelligence & complex calculations
· Solid understanding of data modeling concepts, star schemas, & dimensional modeling
· Experience with Power Query (M language) for data transformation
· Strong data visualization & design principles
· Experience implementing row-level security & workspace management
· Excellent analytical & problem-solving abilities
· Strong communication skills with ability to explain technical concepts to non-technical audiences
· Ability to manage multiple projects & priorities simultaneously
### **Preferred:**
· Microsoft Power BI Data Analyst certification (PL-300)
· Experience with Power BI Premium features (paginated reports, deployment pipelines, dataflows)
· Knowledge of other Microsoft data tools (Azure Analysis Services, Excel, Power Automate)
· Experience with version control for Power BI (Azure DevOps, Git)
· Understanding of HIPAA/HITRUST compliance requirements for healthcare data
· Experience with Python or R for advanced analytics in Power BI
· Familiarity with data warehouse concepts & architecture
· Background in healthcare technology or regulated industries
· Experience with Agile/Scrum methodologies
· Knowledge of Tableau, Qlik, or other BI platforms
### The Person:
The successful candidate will be a detail-oriented BI professional who:
· Takes pride in creating intuitive, visually compelling reports that drive action
· Listens actively to stakeholders & translates needs into effective solutions
· Stays curious about data & asks thoughtful questions to uncover insights
· Balances technical excellence with practical business value
Enjoys teaching others & building self-service analytics capabilities

7931 - Data Engineer Data

### **Senior Backend Developer (Node.js / Integrations / Twilio IVR)**
We are seeking a **Backend Developer** with **5+ years of experience** in building scalable backend systems and integrating third-party platforms. The ideal candidate has strong expertise in **Node.js** and **API integrations**, with hands-on experience or familiarity with **Twilio IVR** or similar communication systems.
#### **Key Responsibilities**
- Design and develop backend services and integrations using **Node.js**.
- Implement and maintain IVR or communication workflows using **Twilio** or similar platforms.
- Build and optimize APIs and data exchange between systems.
- Collaborate with frontend and product teams to deliver end-to-end features.
- Ensure code quality, reliability, and performance through testing and best practices.

#### **Requirements**
- **5+ years of professional backend development experience.**
- Strong proficiency with **Node.js** and RESTful API design.
- Experience with **Twilio IVR**, **SMS**, or related integration platforms preferred.
- Familiarity with **.NET**.
- Solid understanding of **cloud environments**, **CI/CD pipelines**, and **modern development practices**.

Node.js JavaScript

7904 - Node.js JavaScript

**++Summary++**Our growing team is looking for experienced backend software engineer to help us build and maintain software systems in support of our business and partners.  If you are an experienced software engineer with a passion for good design and architecture, with great interpersonal skills we want you! The Sr Software Engineer will be responsible for providing support for contributing to new software development efforts on the most current .NET technology stack and Azure **++Responsibilities++**
- Create systems that are durable and flexible by developing for change – favor configurability over customization
- Create enterprise grade framework for engineers to leverage, with security, scalability
- Refactor and extend the existing codebase to fix defects and add features/functionality
- Architect and develop applications, workflows, and prototypes to meet the business’ needs
- Refine functional requirements and develop technical specifications
- Generate technical documentation to communicate architectural and design decisions
- Develop complete test plans, tests, and strong code coverage
- Resolve defects during QA testing, pre-production, production, and post-release cycles
- Communicate & collaborate cross-functionally across various teams, organizations and internal and external stakeholders to drive engineering efforts

**++Education and Experience++**
- Bachelor’s degree in Computer Science or related field, Master’s degree a plus
- 7+ years of software development experience including
- Strong portfolio of work showing experience developing secure and standards-compliant code across multiple platforms. (Java, Microsoft stack as well as Open Source technology)
- Solid conceptual knowledge of design patterns and language agnostic design experience
- Test driven development mindset and strong discipline of writing extensive tests for every production code ship
- Experience with Cassandra or Cosmos DB or other NO SQL databases
- ​Experience with multi-tenant architectures in the SaaS space
- Fluent in several of the following languages/platforms/libraries: Java and .NET
- Strong understanding of API’s and web service concepts such as REST, SOAP, and XML/JSON business object representations
- Experience developing API's utilizing REST architecture
- Ability to handle a fast-paced environment for iterative project turnarounds on mission & revenue critical, customer-facing applications
- Experience with Agile development methodologies such as Scrum and Extreme Programming
- Git, Jira, Confluence experience
- Experience is queue based systems like RabbitMQ, MSMQ, Kafka, Event Hub is preferred.
- Knowledge of Relation databases like Oracle/SQL server.
- Experience in .Net Core, Azure is preferred

7903 - C# C#

We are looking for a seasoned Devops Platform Kubernetes Engineer to join our high-impact Cloud Infrastructure Engineering division. Our team is responsible for ensuring the continuous availability, scalability, and security of the technologies and systems that power the clients critical medical office services. We manage thousands of servers, petabytes of storage, and handle massive volumes of web requests, all while keeping pace with explosive growth. Our work directly contributes to the mission of simplifying healthcare administration for doctors.
**Who You Are:**
- A passionate and experienced engineer with a proven track record of identifying and resolving reliability and scalability challenges in large-scale, containerized applications.
- A curious and collaborative team player who thrives in a fast-paced environment, eager to explore, learn, and continuously improve processes, particularly around Kubernetes deployments and management.
- An efficiency enthusiast, skilled at automating solutions and relentlessly pursuing innovative approaches to container orchestration and management.
- A nimble learner capable of quickly grasping complex Kubernetes concepts and an excellent communicator who can effectively advocate for best practices in Kubernetes operations.

**The Cloud Infrastructure Engineering Team:**
Our team consists of passionate Platform eng & SREs dedicated to reliability, automation, and scalability. We leverage an agile framework to prioritize the most critical business needs and utilize both private and public cloud solutions based on data-driven decisions. We are relentless in automating repetitive tasks to free ourselves for impactful projects that propel the business forward. In particular, we are focused on leveraging Kubernetes to ensure efficient and reliable deployment of our containerized applications.
**Primary Responsibilities:**
- **Deploy, Manage, and Automate (Kubernetes Focus):** Design, deploy, and manage highly available and scalable Kubernetes clusters on AWS EKS using Terraform and/or Crossplane. Implement infrastructure as code (IaC) best practices for managing EKS clusters and related infrastructure.
- **Kubernetes Expertise:** Configure and maintain Kubernetes deployments, services, ingresses, and other resources using YAML manifests or GitOps workflows. Implement and utilize GitOps practices with FluxCD for automated deployments and configuration management of containerized applications.
- **Ensure Reliability & Scalability:** Proactively ensure the reliability, security, and scalability of AWS production systems, with a particular focus on Kubernetes clusters and containerized applications.
- **Problem-Solving Expertise:** Resolve problems across multiple platforms and application domains, including those specific to Kubernetes environments and containerized applications, using advanced system troubleshooting and problem-solving techniques.
- **Operational Support:** Provide primary operational support and engineering expertise for all cloud and enterprise deployments, with a focus on Kubernetes deployments.
- **Performance Monitoring:** Monitor system performance, identify downtime incidents, and diagnose underlying causes, with a specific focus on Kubernetes cluster and container health.
- **Cost Optimization:** Design and develop cost-effective systems within allocated budgets, considering the optimization of Kubernetes deployments.

**Secondary Responsibilities:**
- **Collaboration:** Collaborate effectively with developers, testers, and system administrators to ensure smooth deployments and operations of containerized applications on Kubernetes.
- **Process Improvement:** Champion the implementation of new processes, tools, and methodologies to enhance efficiency throughout the software development lifecycle (SDLC) and pipeline management, particularly for containerized application deployments.
- **Security Integration:** Integrate robust security measures into the development lifecycle, considering the specific security requirements of containerized      applications.

**Typical Qualifications:**
- 10+ years of experience building, scaling, and supporting highly available systems and services.
- 5+ years of experience managing and operating Kubernetes clusters in production..
- Proven experience in building and managing AWS platforms, with a strong focus on Amazon EKS (Elastic Kubernetes Service).
- In-depth knowledge of Kubernetes architecture, core concepts, best practices, and security considerations.
- Expertise in infrastructure as code (IaC) tools like Terraform and Crossplane.
- Familiarity with GitOps principles and experience with GitOps tools like FluxCD (a plus).
- Proficiency in at least one scripting or programming language (e.g., Python, Go, Ruby, Shell).
- Experience implementing solutions using SRE and DevOps principles, continuous integration & continuous delivery (CI/CD), and source code management tools (e.g., version control systems like Bitbucket or GitHub).
- Familiarity with telemetry, observability, and modern monitoring and visualization tools (e.g., Prometheus, Alertmanager, Grafana, or similar) with a focus on Kubernetes monitoring.
- Expertise in promoting and driving system visibility to facilitate rapid detection and resolution of issues, particularly within Kubernetes clusters.

**Behaviours & Abilities Required:**
- A strong ability to learn and adapt in a fast-paced environment, particularly as Kubernetes and container orchestration technologies continue to evolve.
- Excellent teamwork skills, with the ability to collaborate effectively on a cross-functional team with diverse experience levels, including developers, testers, and system administrators.
- Strong prioritization skills, managing both individual workload and team needs, while ensuring efficient delivery of containerized applications.
- Excellent negotiation and problem-solving skills, adept at troubleshooting complex issues within Kubernetes environments and containerized applications.
- The ability to manage multiple projects simultaneously and keep projects on track by providing regular progress updates.
- Ability to context-switch effectively and handle unexpected situations.
- Willingness to participate in rotational on-calls or work shifts to ensure continuous monitoring and support of Kubernetes clusters and containerized applications.
- A strong work ethic and a commitment to continuous learning and improvement in the field of Kubernetes and container orchestration.

7894 - DevOps Cloud, Infrastructure and ITOps

**FRONTEND ENGINEER**

Join the Digital Transformation team and play a pivotal role in driving innovative digital solutions by combining your expertise in frontend development using React.
This role offers a unique opportunity to contribute to cutting-edge education solutions at the intersection of technology and world-class education.

**Technical Skills**

• Experience in building scalable, user-centric UI frameworks and design systems
• Strong understanding of modern web standards including HTML, CSS, JavaScript, Web Components, REST API, TypeScript, and Responsive UI design
• Knowledge of cloud technologies and end-to-end delivery of data-intensive SaaS products
• Hands-on experience with React, Next.js
• Understanding of CI/CD practices and tools
• Excellent verbal and written communication skills
• Passion for UX consistency, accessibility, and empathetic design principles

**Responsibilities:**

• Provide expert guidance and support to team members regarding accessibility best practices and solutions
• Stay updated on evolving accessibility standards and incorporate new practices into development processes
• Prioritize and triage accessibility issues based on severity, impact, and project timelines
• Maintain comprehensive documentation of accessibility standards, testing procedures, and compliance efforts
• Develop and execute tests to validate accessibility functionality and ensure ongoing compliance
• Collaborate cross-functionally with backend engineers, designers, and product managers to integrate accessibility features seamlessly

**Required Skills**

• You have at least 5+ years of software engineering experience, including at least 3 years experience in a front end focused role.
• You have hands-on experience building responsive web applications using modern component frameworks like React
• You have experience working with scalable, secure, performant services in Python, or a similar language
• You like working with Backend teams to create well-documented, ergonomic APIs for web and mobile applications to consume
• You know how to partner with Product, Design, QA and other Engineering Leaders to build compelling products in an Agile environment.
• You are a fan of rapid iteration and experimentation. You think about failures as a learning opportunity.
• Highly proficient in Next.js 14+ (App Router), including expertise in data caching strategies and performance optimization.
• Demonstrates proficiency in various UI rendering architectures (SSR, CSR, SSG, ISR) and the ability to determine their appropriate application.
• A proven expertise in designing and implementing robust UI solutions using TypeScript, with a strong focus on applying comprehensive typing throughout the stack to deliver maintainable and highly reliable user experiences.

**Nice to Have Skills**

• Experience with AWS

7863 - React JavaScript

**Lead Go Developer**
**Technical Expectations**
**Hard Skills**
● 7 years, in Software Engineering or a related Engineering field
● Experience creating REST or REST-like API’s
● Proficient with Goroutines, Go channel patterns, and concurrency, and pointers.
● Experience working in a distributed cloud-based system.
● Experience working with different SQL and NoSQL variants. PostgreSQL and Redis preferred.
● Experience with ORM tools like SQLC
● Kafka or other streaming/messaging experience
● Identity management experience such as OAuth, SAML, LDAP
● “Idiomatic” Go
● Experience writing/running unit tests
● Previous experience with 3rd party integrations
● Experience with monitoring and tracing

**Nice to have:**
● Temporal/Workflow Orchestration
● Background Processing such as River/Goworker

**Senior Software Engineer minimum expectations plus the following:**
● Experience working remotely (accountability, self-starter, good written communication and ability to work through blocks)
● Leads teams, designs projects with larger complexities.
● Responsible for training and directing any less experienced people on their team.
● Experience with multiple programming languages: Ruby/Rails would be the best secondary language/framework with Python also being a good segue to Ruby
● Experience with supporting and troubleshooting live systems.
● Leads technical discussions.
● Actively keeps abreast of latest technologies and frameworks.
● Can identify technical debt and create a plan to combat it.
● Can refactor and implement architectural patterns within an application.
● Experience with Application Performance Management (APM).
● Experience in working closely with product stakeholders to assist with requirements gathering, story creation and work estimation.
● Can ensure user stories are properly defined and reviewed from a technical standpoint.
● Experience in running agile practices in lieu of a Scrum Master.
● Influences usage of automated testing as a first-class concern.
● Works with stakeholders to ensure projects have adequate test and rollout plans

**Soft Skills**

Collaboration & Teamwork
● Contributes to team discussions when appropriate, supports team decisions, helps out where possible.
● Encourages participation from other employees.

Communication
● Communicates clearly, professionally and in a timely manner in both verbal and written form with internal and external stakeholders.
● Is experienced and comfortable working directly with clients.
● Can communicate bad news when necessary.

Continuous Improvement
● Comfortable and familiar with giving and receiving feedback, in the context of both code reviews and interpersonal professional development.
● Furthers tech interests by attending meetups, workshops, events and/or watching conference talks and/or reading material online.

Continuous Delivery
● Delivers value early and often
● Reduces Risk by introducing changes slowly through concepts like feature flags, canary builds, and other approaches.

Curiosity
● Continual learner, enjoys learning, asks why.

Customer Focus
● Strives to exceed the expectations and requirements of internal and external customers, without over engineering or succumbing to scope creep.
● Acts with customers in mind and values the importance of providing high quality customer service.
● Makes clients aware of pitfalls within designs.

Prioritization
● Priority decisions will usually be right, sometimes adjusted with leadership input.
● Ability to adopt a methodical approach, managing multiple tasks simultaneously whilst maintaining a high level of accuracy in all work carried out.

Problem Solving
● Can decompose issues and pick the most efficient and effective approach within the given circumstances, is tool-agnostic.

Supervision
● Works independently with minimal oversight, seeks input when needed from Principals.
● Can oversee the work of others.

Working Within Ambiguity
● Proficient, moves through uncertainty toward action, will act with incomplete information while also taking steps to fill in the blanks.

Understands Vision and Architecture
● Understands longer term vision and can iterate systems toward a vision through smaller incremental changes
● Works with existing Principles and/or Architects to ensure vision is realized.

7782 - Go JavaScript

DevOps / Atlassian support engineer

**Job Summary:**
We are seeking a skilled DevOps / SRE / support Engineer, to provide support to the Atlassian suite products and underlying infrastructure.
The ideal candidate will possess a strong foundation in the Atlassian suite, automation of tasks, DevOps practices, and monitoring. This role requires hands-on experience to support our Software Developers in their daily work.
**Key Responsibilities:**
· **Operations support:**
o Atlassian suite support and access requests (Jira, Bitbucket)
o Sailpoint access control
o Certificates renewal
o Small Grafana changes
o Monitoring efficiency metrics dashboard for Bamboo agents
o Cloud/Unix admin and monitoring

· **Scripting & Automation:**
o Jira workflow automation
o Bitbucket workflow automation
o CI/CD pipelines set-up, troubleshooting and support (Bamboo)
o Use of AI tooling to prioritize SonarQube messages, Build issues, CI/CD logs

**Qualifications:**
· Minimal of 4 years experience as SRE/DevOps/Support engineer.
· Experience in managing and troubleshooting all tools of the Atlassian suite, from access requests to performance to automating workflows.
· Familiarity with DevOps practices and CI/CD pipelines.
· Basic knowledge of Linux operating systems, Windows command-line tools and Puppet Infra-as-code.

**Good to have:**
· Experience with AI tooling and Agentic AI to streamline the flow of incidents, error logs, security logs
· Knowledge of SonarQube (identifying actions coming out of the logs; automate the prioritization and handling)

**Certifications:**
· Atlassian Certified Professional (ACP)

Expected to service client in San Jose, California (Pacific Time Zone)

7757 - DevOps Cloud, Infrastructure and ITOps

**Overview**
We are seeking a **Senior Software Engineer** to join our **Migration Enablement** team. This team is part of Internal Developer platform (IDP) subdivision and responsible for migrating applications from a decentralized environment to a centralized, standardized platform—streamlining technology management and enhancing developer productivity—while ensuring our products function seamlessly within an open ecosystem.
**About the Team**
The Migration Enablement team supports product application teams in moving their applications to new environments. This includes:
- Leveraging **AI automation** and **manual verification** to accelerate migration.
- Addressing application team questions about the new environment.
- Collaborating with platform stakeholders, including developers and their managers, to ensure smooth transitions.
- Building AI tooling, tuning prompts to improve automation, and providing timely technical support via messaging channels.

**Key Responsibilities**
- Design, develop, and maintain software in an **Agile** environment.
- Collaborate with team members to enhance productivity and deliver results efficiently.
- Deliver **high-quality, customer-focused code** that meets business needs.
- Build domain expertise and share knowledge with peers.
- Take ownership of deliverables and provide ongoing support to application teams during migration.
- Develop and enhance AI-based tools to automate migration processes.

**Qualifications**
- **7+ years** of software engineering experience.
- Proficiency in:
    - **AWS technologies**
    - **Kubernetes**
    - **DevOps** tools and CI/CD pipelines (**Jenkins, Harness**)
    - **Java** and **Python**
- Experience working in **enterprise-level Agile** environments.
- Familiarity with AI concepts and a willingness to explore and learn.
- **Preferred skills**: Python, DynamoDB, Node.js, AI/ML experience.

7720 - DevOps Cloud, Infrastructure and ITOps

**Sr. Data Scientist**
Be a pioneer in business, education, and global impact by joining the team - a “startup with assets,” where you will have the chance to deploy cutting-edge digital- and emerging-technology education solutions. Where else can you make a difference at the intersection of cutting-edge technology, world-class education, noble purpose, and timeless legacy?

As a Senior Data Scientist, you will collaborate with the Data Science and Machine Learning team and will create data science, machine learning, and AI solutions to better address the needs of our constituents (students, alumni, faculty, researchers, staff, and community at large). You will have the chance to guide and continuously improve the ways in which we engage, educate, and empower people around the world, combining the best of human touch and technology scale. You will experiment with everything from the latest AI algorithms and techniques to blended and immersive environments, multi-modal and varied-form content, and the most innovative research and teaching methodologies.

In this capacity, you will translate the needs of our cross-functional stakeholders into predictive models and production-grade algorithms and platforms and will drive value creation through personalized engagement, expanded reach, and experimental new ways of learning that will continue the organization's leadership in education, business, and societal impact.

You will contribute to the creation, delivery, and production of specific data science, machine learning and AI products for internal stakeholders; directly mentor other data professionals, data analysts, and machine learning engineers. In conjunction with the key partners, you will make technical decisions on data, technology, and ways of working.

**Duties and Responsibilities:**
- Develop analytical models and solutions / production-ready algorithms that solve real business problems, taking into account business needs and technology/operations landscape; lead interaction with internal stakeholders and technology on specific projects and initiatives.
- Apply data science, machine learning, and AI techniques to derive business value from the full range of internal and external data sets in a cloud environment.
- Build data science pipelines from feature generation, data visualization and models evaluation; design the solution, build initial code and provide documentation with ways of working to maximize time to value and re-usability.
- Translate complex data and methodology into strategic, operationally feasible insights and recommendations; automate implementation.
- Communicate clearly and effectively to technical and non-technical audiences, verbally and visually, to create understanding, engagement, and buy-in.
- Identify trends and opportunities to drive innovation, both in what we do and how we do it; evaluate new data science, machine learning, and AI technologies and tools that can boost team performance, innovation and business value.
- Embody the values and passions that characterize the organization, with empathy to engage with colleagues from a wide range of backgrounds.
- Promote data science, machine learning, AI, and digital and emerging technologies in relevant channels through community engagement, networking, speeches, and publications as applicable.
- Complete other responsibilities as assigned.

**Basic Qualifications**
- 3-5 years’ post-secondary education or relevant work experience

**Additional Qualifications And Skills** **Other Required Qualifications:**
- Advanced degree in mathematics, physics, computer science, engineering, statistics, or an equivalent technical discipline.
- 2-3 years’ experience in developing machine learning models with a track record of creating meaningful business impact and working with multiple stakeholders.
- 3-5 years’ experience with Python and SQL.
- Experience with cloud computing platforms and tools (AWS, GCP, or other).
- Expertise in multivariate statistical modeling (e.g. clustering, regression, principal components and factor analysis, time-series forecasting, Bayesian methods) and machine learning (Random Forest, KNN, SVM, boosting and bagging, regularization etc.)
- Proficiency with data visualization tools (D3.js, R Shiny, Looker, Streamlit, or similar).
- Experience operationalizing end-to-end machine learning applications.

**Other Preferred Qualifications:**
- Experience with neural networks, deep learning, and reinforcement learning, using frameworks such as TensorFlow. Experience with Natural Language Processing (NLP), Large Language Models (LLMs), and/or Recommendation Engines.