Job Description
IT Support & Systems Engineer

We're on a mission to help every family leave their legacy with a fast, easy, and secure way to create, manage, and distribute their estate plan online. Since 2017, we've helped hundreds of thousands of families plan for their future with a streamlined and intuitive approach that makes estate planning simple, affordable, and accessible. We're backed by leading names in venture capital including Jackson Square Ventures, Link Ventures, Revolution's Rise of the Rest, Halogen Ventures, and more.

About You
We are seeking a highly skilled and motivated individual who possesses the following qualities:
● Embodies ownership in action
● Self-inspired towards ambitious goals and ensuring timely high-quality delivery and support
● Appreciates the hands-on nature, pacing, and fl exibility required when contributing effectively in a small remote-fi rst company
● Excellent problem-solving skills and the ability to identify, source, and translate needs into scalable solutions
● Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders
● Passion for enabling people through self-service and documentation

About the Role

As a key member of our remote IT team, you’ll play an essential role in shaping a world-class IT environment at a fast-growing, high-impact startup. This role combines hands-on IT support with opportunities to contribute to strategic IT initiatives, such as migrating and building out our PC management system with Intune. You will help ensure seamless day-to-day IT operations while driving impactful projects to scale our technology infrastructure securely and effectively.

As an IT Support & Systems Engineer, your responsibilities will include:

● IT Support and Ticket Management:
Act as the primary point of contact for IT-related issues, providing tier-1 and tier-2 support across the organization.
○ Manage and prioritize IT tickets through Jira Service Management, ensuring timely and effective resolution.
○ Log, track, and resolve IT incidents while maintaining a high standard of customer service.
○ Look for opportunities to introduce, augment, or automate through AI and other related tooling.
● Endpoint Deployment and Management:
○ Oversee device management for macOS and Windows using Kandji and Intune.
○ Lead the migration of PCs to Intune and build out its confi guration to ensure seamless and secure device management.
○ Implement and refi ne zero-touch deployment strategies for all endpoints.
● Onboarding and Offboarding
○ Manage the end-to-end onboarding and offboarding processes, ensuring secure access setup and device provisioning for new hires and departures.
● Identity and Access Management:
○ Administer and enhance our Okta environment, including SAML and SCIM integrations and the creation of workfl ows with Okta Workfl ows.
○ Collaborate with People Operations to manage the end-to-end onboarding and offboarding processes.
● Collaboration Tools and Security
○ Maintain and enforce security policies across platforms such as Google Workspace, Slack, Zoom, and other third-party tools.
○ Support SOC II compliance efforts by documenting IT security measures and auditing processes.
● Process Automation
○ Identify and implement opportunities to automate manual IT processes, enhancing operational effi ciency and supporting scalability.
● Documentation and Knowledge Sharing
○ Contribute to and maintain an internal IT knowledge base, ensuring up-to-date documentation for systems and processes.

Qualifications

● 1-3 years of IT experience in a fast-growing startup or similar environment.
● Expertise with macOS and Windows operating systems, including device management tools like Kandji and Intune.
● Proficiency in administering at least three of the following tools: Okta, Google Workspace, Slack, Zoom, Jira, Confl uence, and 1Password.
Familiarity with SOC II compliance requirements and security protocols.
● Experience with Jira Service Management (JSM) or similar ticketing systems.
● Strong troubleshooting skills and proactive problem-solving abilities.
● Excellent communication and interpersonal skills, with a customer-service-oriented mindset.
● Experience leveraging and integrating of AI tooling to elevate personal productivity and company outcomes (ChatGPT, Risotto, etc.)
Bonus Points for:
● Experience migrating PCs to Intune and building out its confi gurations.
● Hands-on experience with Okta Workfl ows or scripting for automation.
● Familiarity with SOC II compliance.
● Experience supporting a remote workforce.

IT Engineer IT Operations

7302 - IT Engineer IT Operations

Business Analyst

Win Together

Do you enjoy testing the limits of possibility? Our Technical Product Management (TPM) Platform Team drives progress and helps build the future of learning. We do this in a supportive, collaborative environment where you can grow your career in a way that fi ts into your life. If you have the passion and technical expertise to thrive in an innovative and agile environment, we want to learn more about you.

How can you make an impact?

The Business Analyst (BA) is a results‐oriented, highly organized individual with a talent for breaking down high level customer problems and opportunities into discrete actionable pieces of value. The BA has a passion and capability for contributing to the development of world-class online learning solutions - delivered on‐time and on‐quality. The BA is a self‐directed team member with demonstrated leadership potential to eff ectively work across multiple teams, products, and/or platforms. As part of our Technical Product Management (TPM) Platform team, you will enable the agile teams you work with to build engaging products to address the needs of K-12 teachers and students.

The Business Analyst will play a key role in understanding the problems our teachers and students face every day, building that empathy within the teams you work, and managing the team’s backlog as they work to solve those problems. You’ll articulate requirements, analyzing workfl ow and processes, write user stories and test plans. In this role, you will also help your teams develop healthy, productive, and eff ective ways of working together.

What will you do?

Connect the Why to the What
Work with product leadership and TPM to understand the problems to be solved and infuse project goals, problem statement(s), and prioritization into the work of the team.
Participate in user research and UX sessions, synthesizing feedback into actionable requirements and stories.
Write user stories (requirements and acceptance criteria that ensures accessibility/a11y compliance) based on inputs from customers, sales, TPM/agile team, and other stakeholders.
Participate in continuous discovery exercises, including performing competitive analysis and regularly reviewing usage analytics and customer interaction data.
Work with product and leadership teams to create and refi ne a product roadmap with clear milestones and deliverables.

Drive Cross Team Collaboration
Coordinate with supporting teams to clarify and prioritize program-specifi c requirements.
Facilitate cross-team meetings and communication to ensure alignment and progress. This includes leading agile ceremonies such as daily standups, refi nement, planning, demos and retrospectives to ensure delivery of customer value based on achievable goals/milestones.

Keep the Team Healthy and On Track
Maintain and refi ne the backlog with engineers, ensuring JIRA tickets are properly labeled and organized.
Support team members to keep work moving forward, removing blockers, and organizing time to address issues.
Monitor team health, identify opportunities for continuous improvement, and address blockers to keep work moving forward.
Regularly review and adjust the roadmap based on feedback, team velocity, and evolving business needs.
Facilitate cross-team communication and collaboration

Deliver Customer Value
Ensure quality of user stories and features before they are released.
Prepare release notes to communicate enhancements, new features, and bugs being addressed in each release.
Demonstrate user empathy through the prioritization of customer-reported and production issues. Manage defect triage and communication, ensuring resolutions meets SLAs.
Support release management and communication, ensuring smooth delivery of features and updates.

What can you bring to the role?
A self-starter who works proactively to understand and address the challenges/opportunities ahead of the team
Attention to detail, organization with the ability to manage multiple priorities eff ectively
Demonstrated success managing multiple projects
Analytical mindset with the ability to synthesize data and translate it into actionable insights and plans.
A curious mind, seeking out clarity and deeper understanding
Excellent written and verbal communication
Exceptional communication skills, with the ability to articulate complex ideas clearly and foster collaboration across diverse teams.
Product experience defi ning and delivering value in Agile-based software development teams
Strong understanding of Agile methodologies and experience leading Agile ceremonies
A penchant for learning quickly and thinking creatively
Bachelor's degree or equivalent experience and education
Experience in Ed Tech, Education, or Digital Content Development a plus


**Must Have for this role:**
- This is a Backfill role for the program manager.
- This person will be working with the TPM team.
- We are looking for the the candidate who has prior experience in working with      multiple stakeholders.
- Who can run the scrum ceremonies.
- Who has hands on experience in the Agile methodolgies.
- Looking for a person who can help in running the reports and gathering information      from the ongoing project team and delivery it to the stakeholders.
- Should have a good communication and who can work proactively with the cross      functional teams.
- Hands on experience in writing/creating/narting the story.
- Who has  background with the Tech/ Education industry would be a great fit.
- Should have very good knowledge of API’s.

**Interviews:**
- 2 rounds of interviews will be conducted.
- One with the HM.(1:1)
- Panel interview with the TPM team.

Business Analyst Business Strategy

7293 - Business Analyst Business Strategy

QA to assist in OfficeTrax.
Mix on manual and automation for testing and troubleshooting mobile apps. More information to come from alignment call with client further on. 
**Soft skills:** Able to be  a quick learner. 


7291 - QA

QA to assist in OfficeTrax.
Mix on manual and automation. More information to come from alignment call with client further on.
**Soft skills:** Able to be  a quick learner

7290 - QA

Data Egineer

Skills:
- SQL (Oracle is preferable)
- Snowflake
- Airflow
- Looker (nice to have)

The engineer will be running tasks that can evaluate infraestructure and mostly do troubleshooting for a Crypto client.

The team has an Oracle based system.
Python is a must, which is used to connect with Airflow.

Preferrably someone self-managed and independent.

**What you’ll be doing (ie. job duties): To be completed by all business teams except Eng.**Work with Product and Engineering to drive new initiatives, supporting new product launches fueling business growth
Help define data model, contract, scaling the build of data quality check and contract enforcement
Collaborate with stakeholders across Accounting, Treasury and other Finance functions, to extract financial data and insights, and provide data driven recommendations to enhance efficiencies for financial processes
Act as a strategic partner to functional teams; design and scope project plans; execute, test and implement data and reporting solutions
Initiate, develop and maintain data pipelines and data models that power dashboards and data products with outstanding craftsmanship
Work with the broader Data and Engineering teams to find ways to scale our platform through better systems and automation
Develop interactive dashboards and visualizations to present financial insights to stakeholders
Partner with peers and stakeholders to define and execute roadmaps that can help the function scale
**What we look for in you (ie. job requirements): To be completed by all business teams except Eng.**5+ years of relevant experience
Self starter, has the ability to multitask, and highly collaborative in working with cross functional teams
Strong experience with data processing (ETL), fluency in complex SQL and basic programming language high proficiency with scripting language(preferably Python)
Strong experience building data pipelines
knowledge of data modeling, architecture, best practices
Experience using Apache Airflow or similar orchestration systems
Strong understanding of key finance principles, products within Accounting and Treasury domain, and eagerness to learn
Be able to independently create documentation for new data projects and requests, and build collaboration within the team.
Demonstrate our core cultural values: clear communication, positive energy, continuous learning, act like an owner and efficient execution.
Bachelor’s Degree in Engineering, Computer Science or equivalent practical experience
**Nice to haves:**Previous experience working with financial services data is a plus
Previous working experience or knowledge of crypto is a plus
Domain experience in Payments, Accounting and Finance areas
Experience with Looker, Tableau or other business intelligence platforms
Be able to proactively manage prioritization of work
Experience manipulating large amounts of structured and unstructured data

Data Engineer Data

7289 - Data Engineer Data

C# Engineer to assist in OfficeTrax.
**Minimum:**Software Engineer minimum plus the following: Implements the designs of others, begins to design on their own. Is competent in development on a specific stack. Has experience with Blazor. Can work with common platform architectural patterns (N-Tier, MVVM, MVP, VIP etc). Can accurately describe and implement several object-oriented software design patterns. Has exposure to SOLID principles (Object-oriented). Can write regular expressions. Understands and can demonstrate high cohesion, low coupling code. Can write effective unit and integration tests. Can write easily mock-able code for unit testing. Has experience with persistence and a good understanding of schema creation. Has exposure to SQL and can describe basic CRUD and joins. Understands concurrency and locking mechanisms. Understands data transmission mechanisms. Is experienced with project/directory creation and maintenance. Has experience resolving source control merge conflicts. Understands basic Infrastructure concepts. Familiar with the practice of and participates in code reviews.
**Soft skills:** Able to be a self-starter and a quick learner
**Stretch, desired:**Has exposure to cloud technologies. Understands high level concepts of application security. Understanding of authentication methods (JWT, OAuth, SAML etc.)

C# C#

7288 - C# C#

C# Engineer to assist in OfficeTrax.
**Minimum:**Software Engineer minimum plus the following: Implements the designs of others, begins to design on their own. Is competent in development on a specific stack. Has experience with Blazor. Can work with common platform architectural patterns (N-Tier, MVVM, MVP, VIP etc). Can accurately describe and implement several object-oriented software design patterns. Has exposure to SOLID principles (Object-oriented). Can write regular expressions. Understands and can demonstrate high cohesion, low coupling code. Can write effective unit and integration tests. Can write easily mock-able code for unit testing. Has experience with persistence and a good understanding of schema creation. Has exposure to SQL and can describe basic CRUD and joins. Understands concurrency and locking mechanisms. Understands data transmission mechanisms. Is experienced with project/directory creation and maintenance. Has experience resolving source control merge conflicts. Understands basic Infrastructure concepts. Familiar with the practice of and participates in code reviews. 

**Soft skills:** Able to be a self-starter and a quick learner

**Stretch, desired:**Has exposure to cloud technologies. Understands high level concepts of application security. Understanding of authentication methods (JWT, OAuth, SAML etc.)

7287 - C# C#

**Lead React Engineer**
**Requirements:**
- 7 or more years of professional experience specializing in front-end development with large companies.
- Extensive experience with React, JavaScript, CSS, Styled Components, and TypeScript.
- Experience with React Testing Library.
- Experience with Storybook or similar reusable JavaScript UI component integration
- Experience working with highly collaborative teams and familiar with pair programming, design sessions, grooming meetings, etc.
- Experience with page speed and front-end performance optimization
- Experience with Git workflows and GitHub
- Strong communication skills, both verbal and written, with the ability to articulate effectively across technical and non-technical partners.
- Self-starters with the ability to make informed choices when faced with ambiguity

**Nice to haves:**
- Experience with NextJS
- Experience working with feature flags or gated features
- Experience with accessibility testing
- Experience with Percy and browser testing with CI tooling
- Experience with GraphQL, Apollo, and API data integration
- Familiar with microservices and microfrontends architectures.
- Experience migrating React apps to newer versions.
- Experience working on agile teams.

React JavaScript

7286 - React JavaScript

As a Site Reliability Engineer, you will collaborate in a DevOps model with product development teams; designing, deploying, and managing automation tools that increase predictability as well as time to market while reducing cost.

Our stack
• Code:, Java, PHP, Node, and GoLang
• RDBMS: Oracle, PostGreSQL, MySQL
• Cache: Couchbase, Redis, ElastiCache, DynamoDB
• Containers: ECS, EKS, K8S, Docker
• Cloud: Amazon AWS
• Telemetry: New Relic, CloudWatch
• Build: Jenkins, CircleCI, GitHub Actions
• Run: PagerDuty, Exigence
• Infrastructure-As-Code: Terraform, Cloudformation

Your contributions
• Cloud Engineering
o Hands-on design, analysis, development and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services
o Ensure repeatability, traceability, and transparency of our infrastructure automation (infrastructure-as-code, monitoring-as-code)
o Participate in continual learning of the AWS ecosystem, game day scenarios, and professional conferences
o Collaborative solutioning of enterprise applications with development teams utilizing our software stack
o Actively monitor AWS Cost, and utilize optimizer to maximize ROI while maintaining Service Level Objectives
• Observability Engineering
o Ownership of reliability, uptime, system security, cost, operations, capacity, resiliency and performance-analysis thereof
o Define, monitor and report on service level indicators for applications workloads
o Support on-call rotations for operational duties that have not been addressed with automation, with an eye for correcting issues that result in on-call alarms
o Maintain telemetry that improve the visibility to our applications' performance and business metrics and keep operational workload in-check
o Develop, communicate, collaborate, and monitor standard processes to promote the long-term health and sustainability of operational development tasks.
• DevSecOps
o Support healthy software development practices, including complying with agile software development methodology, building standards for code reviews, work packaging, and continuous delivery
o Partner with CyberSecurity and develop plans and automation to respond to new risks and vulnerabilities
• Systems Engineering
o Collaborate with Systems Admins to coordinate middleware, network, storage, database, Windows, Linux, VMware maintenance
o Automate legacy onprem system maintenance and migrate to cloud via thoughtful redesign
• Resiliency Engineering
o Collaborate with dev teams to identify failure points and blast radius of systems
o Validate effectiveness of monitoring and observability configurations
o Coordinate failure injection testing
o Observe and document steady state production levels, growth patterns
o Plan and forecast for seasonal growth, communicate trend lines with leadership, enhance infrastructure scaling plans to accommodate 2x planned load
o Coordinate improvements of existing software and infrastructure to meet resiliency goals



**Must Have for this role:**
- Good hands-on experience      with Terraforms and Configuration Management Tools

• Able to automate the infrastructure Creation
• Plus if have software developer background experience
• Fluency level of English needs to very effective
• Excellent English written and verbal communication skills
• Python
• MySQL
• AWS
• Able to Support on-call rotations for operational duties
• Go Getter
• Respectable
• Self-motivated
• Respectable
Our stack
• Code:, Java, PHP, Node, and GoLang
• RDBMS: Oracle, PostGreSQL, MySQL
• Cache: Couchbase, Redis, ElastiCache, DynamoDB
• Containers: ECS, EKS, K8S, Docker
• Cloud: Amazon AWS
• Telemetry: New Relic, CloudWatch
• Build: Jenkins, CircleCI, GitHub Actions
• Run: PagerDuty, Exigence
• Infrastructure-As-Code: Terraform, Cloudformation
**Interview process:**
- 2 total - 45 minutes      duration

Site Reliability Engineer Cloud and Infrastructure

7281 - Site Reliability Engineer Cloud and Infrastructure

Job description: Technical Project manager
• Skills / Experience
• Key responsibiities
• Day-to-Day Activities

Skills / Experience

• Bachelor’s degree in Computer Science, Engineering, or related field
• Strong understanding of web-based SaaS product development processes and methodologies (e.g. APIs, responsive webapps, databases and cloud native development)
• 2+ years of experience as a Technical Project Manager or similar role, with a track record of successfully delivering complex software projects
• Proficiency in Jira and Confluence
• Ability to manage multiple priorities and thrive in a fast-paced, dynamic environment
• PMP or Scrum Master certification is a plus
• Ideal candidate is a senior engineer who likes to organize projects and wants to build a career in Technical Project Management


**Must Have for this role:**
- Candidates who has prior experience more into IT project management.
- Candidates who had prior experience in software development and moved recently to project management will be a great match.
- Must have background into technology-based project management or someone who has managed the tech related projects.
- Hiring Manager is open to any industry background with strong PMP.
- Candidate with strong Jira skills or similar skill set: Asana, Trello.
- 3 rounds of interviews: One with the HM and another two rounds will be a panel discussion.
- No test or the assessment required during the interviews. Real based scenario questions will be asked.

**Interview process:**
- 3 interviews
    - 2 are panel interviews


Key responsibiities

• Project Planning & Execution:
o Collaborate with cross-functional teams (engineering, design, product management) to define project scope and timelines
o Develop and maintain detailed project plans using approprite Agile methodologies (e.g., Scrum, Kanban)
o Identify and mitigate potential risks and dependencies throughout the project lifecycle
o Track project progress, identify and address roadblocks, and implement corrective actions as needed
o Conduct regular project status meetings and communicate project updates to stakeholders
o Ensure Super Theme, Theme, Epic and Story tagging for correct financial reporting

• Technical Expertise & Collaboration:
o Work closely with engineering teams to understand technical complexities and translate them into actionable project plans
o Partner with Engineering leaders and add non-functional project requirements to the project plan. These requirements include security and performance testing
o Facilitate communication between technical and non-technical teams to ensure everyone is aligned on project goals
o Facilitate engienering solutioning discussions
o Perform Financial Reporting & Analysis of hosting charges
o Oversee operational reporting of events, incidents, issues, SLA
o Develop and execute strategy for industry certification compliance (SOC-2/NIST / 1EdTech) across the various applications owned by the team

• Requirements Management & Testing:
o Know your product
o Partner with Product mangement and Engineering to define and implement a comprehensive testing strategy
o Ensure deliverables meet all functional and non-functional (e.g.: performance and security) requirements before release

• Process reviews and improvement:
o Continuously evaluate and improve project management processes to optimize efficiency and effectiveness
o Identify and implement new tools and technologies to enhance project management practices
o Drive continuous improvement initiatives within the Agile process, encouraging experimentation, learning, and adaptation to optimize team performance and product outcomes
o Partner with the Product manager and the Engineering lead to define the set of Sprint metrics to be collected
o Conduct regular retrospectives to reflect on team processes, identify areas for improvement, and implement actionable changes to enhance productivity and collaboration

Day-to-Day Activities

• Conduct daily stand-up meetings with project teams to discuss progress, roadblocks, and action items
• Perform team health checks and build a feedback loop
• Review and prioritize tasks and deliverables, updating project plans and timelines as needed
• Monitor team productivity and performance, providing guidance and support as required
• Respond to ad hoc requests and escalations, resolving issues and mitigating risks in a timely manner
• Document and track project milestones, deliverables, and dependencies using project management tools
• Triage customer reported issues
• Participate in Test planning
• Periodic AWS spend analysis
• Spend majority of the time removing roadblocks for engineering by understanding technology related challenges and providing solutions in partnership with Engineering leadership
• Update Themes/Super themes weekly
• Update Apptio roster monthly
• Update Apptio data monthly
• Fix Automations for apptio
• Release management
• Set up all the Agile practices according to our rollout in July

Project Manager Business Strategy

7280 - Project Manager Business Strategy

7279 - Project Manager Business Strategy

We are seeking an experienced and detail-oriented Senior Quality Assurance (QA) Engineer to join our dynamic team. The ideal candidate will have strong experience in test case creation and execution, API testing using Postman, SQL query knowledge, and a solid understanding of various testing types and black-box techniques. You should also be familiar with Agile development methodologies and have excellent communication skills to collaborate effectively with cross-functional teams. **Key Responsibilities:**
- **Test Case Creation & Execution:** Develop, document, and execute detailed test cases based on product requirements and technical specifications. Identify test scenarios to ensure the highest level of product quality.
- **API Testing:** Perform manual testing of RESTful APIs using tools like Postman. Create and execute API calls, validate the responses, and ensure APIs meet functional and performance requirements.
- **Testing Techniques & Methodologies:** Apply various testing techniques such as functional, regression, smoke, sanity, end to end, etc. Expertise in black-box testing approaches to evaluate the system from the user perspective.
- **Agile Methodology:** Participate in Agile ceremonies, including sprint planning, standups, and retrospectives. Collaborate with developers and product managers in an iterative, fast-paced environment.
- **Issue Tracking & Reporting:** Document, track, and report defects using tools like JIRA or similar bug tracking systems. Work with developers to resolve issues in a timely manner and ensure proper documentation of bugs and test results.
- **Communication:** Effectively communicate issues, risks, and progress to team members, management, and stakeholders. Participate in team discussions and provide insights on product quality and process improvements.
- **Continuous Improvement:** Contribute to process improvement initiatives, enhancing test coverage and increasing test automation where possible

**Qualifications:**
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.
- 5+ years of experience in Quality Assurance with a focus on manual testing.
- Strong experience in creating and executing detailed test cases.
- Proficiency in API testing using Postman (including Postman collections and environments).
- In-depth understanding of various types of testing (e.g., functional, integration, regression, smoke, sanity, end to end, etc)
- Experience working in Agile methodologies, particularly Scrum or Kanban.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills, both written and verbal, with the ability to interact effectively with stakeholders at all levels.

7276 - QA

**Lead full stack React Ruby Developer**

**Technical Expectations**

**Hard Skills**
● 7 years, in Software Engineering or a related Engineering field
● Experience creating REST or REST-like API’s
● Experience working in a distributed cloud-based system.
● Experience working with different SQL and NoSQL variants. PostgreSQL and Redis preferred.
● Kafka or other streaming/messaging experience
● Identity management experience such as OAuth, SAML, LDAP
● Experience writing/running unit tests
● Previous experience with 3rd party integrations
● Experience with monitoring and tracing
● In-depth knowledge of SQL without using an ORM
● Must be part of an on-call rotation schedule (for 1 week, approximately every 10 weeks)


**Senior Software Engineer minimum expectations plus the following:**
● Experience working remotely (accountability, self-starter, good written communication and ability to work through blocks)
● Leads teams, designs projects with larger complexities.
● Responsible for training and directing any less experienced people on their team.
● Experience with multiple programming languages
● Experience with supporting and troubleshooting live systems.
● Leads technical discussions.
● Actively keeps abreast of latest technologies and frameworks.
● Can identify technical debt and create a plan to combat it.
● Can refactor and implement architectural patterns within an application.
● Experience with Application Performance Management (APM).
● Experience in working closely with product stakeholders to assist with requirements gathering, story creation and work estimation.
● Can ensure user stories are properly defined and reviewed from a technical standpoint.
● Experience in running agile practices in lieu of a Scrum Master.
● Influences usage of automated testing as a first-class concern.
● Works with stakeholders to ensure projects have adequate test and rollout plans

**Soft Skills**
Collaboration & Teamwork
● Contributes to team discussions when appropriate, supports team decisions, helps out where possible.
● Encourages participation from other employees.

Communication
● Communicates clearly, professionally and in a timely manner in both verbal and written form with internal and external stakeholders.
● Is experienced and comfortable working directly with clients.
● Can communicate bad news when necessary.

Continuous Improvement
● Comfortable and familiar with giving and receiving feedback, in the context of both code reviews and interpersonal professional development.
● Furthers tech interests by attending meetups, workshops, events and/or watching conference talks and/or reading material online.

Continuous Delivery
● Delivers value early and often
● Reduces Risk by introducing changes slowly through concepts like feature flags, canary builds, and other approaches.

Curiosity
● Continual learner, enjoys learning, asks why.

Customer Focus
● Strives to exceed the expectations and requirements of internal and external customers, without over engineering or succumbing to scope creep.
● Acts with customers in mind and values the importance of providing high quality customer service.
● Makes clients aware of pitfalls within designs.

Prioritization
● Priority decisions will usually be right, sometimes adjusted with leadership input.
● Ability to adopt a methodical approach, managing multiple tasks simultaneously whilst maintaining a high level of accuracy in all work carried out.

Problem Solving
● Can decompose issues and pick the most efficient and effective approach within the given circumstances, is tool-agnostic.

Supervision
● Works independently with minimal oversight, seeks input when needed from Principals.
● Can oversee the work of others.

Working Within Ambiguity
● Proficient, moves through uncertainty toward action, will act with incomplete information while also taking steps to fill in the blanks.

Understands Vision and Architecture
● Understands longer term vision and can iterate systems toward a vision through smaller incremental changes
● Works with existing Principles and/or Architects to ensure vision is realized.

Ruby Ruby

7271 - Ruby Ruby

**API automation experience. ReadyAPI is plus.**

Job Summary We are seeking an experienced QA Engineer to support API Testing. QA Engineer will work on various Partners and processors integration testing, troubleshoot issues, and document/track all software defects identified though testing.  Job Responsibilities • Collaborate with developers and product managers to design specific testing strategies for features being developed. •  Work with peer members, and Developers on regression testing and change verification on production for product releases.  • Contributes to participating in all quality activities within the Quality Engineering team including Testing, Automation, Test Planning, Design, Debugging, Execution, Review, Partner Support, and Monitoring. •   Drives continuous improvement initiatives that focus on software quality and delivery of delightful User Experiences. • Design and implement test automation for new features and existing features for regression testing. •   Ensure execution of team owned regression testing tasks. •  Able to work on multiple projects concurrently. •   Have responsibility for completion and implementation of multiple initiatives. •    Perform other duties as needed.  Job Requirements • A minimum of 5 years in-depth Web service APIs automation testing experience. • Ability to write complex SQL queries. • Minimum 5 years of experience with logging tools like Splunk, DataDog. •    Bachelor’s degree in computer science or related field, or equivalent work experience. •    Proficient with one or more object-oriented programming languages (i.e. C# or Java). •  A minimum of 5 years of in-depth experience on API testing tool (Ex: Readyapi, SoapUI, JMeter). •   Good understanding of Agile Software development lifecycle. •   A minimum of 5 years of in writing complex SQL Queries for back-end validation. •   General knowledge of banking and payment systems.  Preferred: • Mobile and web automation tools experience a plus. •    Prior AWS or Azure experience a plus.

SDET QA Automation

7270 - SDET QA Automation

7269 - SDET QA Automation

**Mobile Apps and API automation experience**

Job Summary We are seeking an experienced QA Engineer to support API Testing. QA Engineer will work on various Partners and processors integration testing, troubleshoot issues, and document/track all software defects identified though testing.  Job Responsibilities • Collaborate with developers and product managers to design specific testing strategies for features being developed. •  Work with peer members, and Developers on regression testing and change verification on production for product releases.  • Contributes to participating in all quality activities within the Quality Engineering team including Testing, Automation, Test Planning, Design, Debugging, Execution, Review, Partner Support, and Monitoring. •   Drives continuous improvement initiatives that focus on software quality and delivery of delightful User Experiences. • Design and implement test automation for new features and existing features for regression testing. •   Ensure execution of team owned regression testing tasks. •  Able to work on multiple projects concurrently. •   Have responsibility for completion and implementation of multiple initiatives. •    Perform other duties as needed.  Job Requirements • A minimum of 5 years in-depth Web service APIs automation testing experience. • Ability to write complex SQL queries. • Minimum 5 years of experience with logging tools like Splunk, DataDog. •    Bachelor’s degree in computer science or related field, or equivalent work experience. •    Proficient with one or more object-oriented programming languages (i.e. C# or Java). •  A minimum of 5 years of in-depth experience on API testing tool (Ex: Readyapi, SoapUI, JMeter). •   Good understanding of Agile Software development lifecycle. •   A minimum of 5 years of in writing complex SQL Queries for back-end validation. •   General knowledge of banking and payment systems.  Preferred: • Mobile and web automation tools experience a plus. •    Prior AWS or Azure experience a plus.

7268 - SDET QA Automation

Software Engineer Contractor - Clinical Research
Level: Intermediate/Senior


We’re looking for a data and technology-oriented Software Engineer to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?

We are a healthtech company using data for good to power smarter care for every person with cancer, around the world.

We partner with cancer centers in the US, Europe and Asia to transform patients’ real-life experiences into real-world evidence and create a more modern, connected oncology ecosystem. Our multidisciplinary teams include oncologists, data scientists, software engineers, epidemiologists, product experts and more.

What You'll Do

We believe that traditional clinical research paradigms are ill-equipped to address the volume and complexity of research questions that face drug developers, researchers, and regulators. We are building technology-first products and operations to support new approaches to prospective evidence generation and clinical trial execution. In this role, you'll work with multidisciplinary stakeholders, including oncologists, data scientists and product experts to develop cutting edge tools that empower doctors to identify eligible patients for clinical trials, with a focus on increasing enrollment for diverse populations. Specifically, you'll:

- Play a key role in the complete software development lifecycle, ensuring seamless integration from requirements gathering to deployment and ongoing maintenance.
- Apply best practices in coding, testing, and documentation to ensure the delivery of high-quality, user-friendly software
- Rapidly iterate on products while maintaining engineering practices that ensure quality and security
- Work with complex data pipelines using a variety of data processing tools


Must be able to work US East Coast working hours (Work day must include hours between 11AM-4PM EST)

- You’re a software engineer with at least 5+ years of relevant professional experience
- You are excited to work in a startup environment, think creatively and be scrappy to get the job done
- You are excited about working in a passionate, fast-paced, technology-driven culture
- You have a nose for value and empathy for your customers
- You have experience with agile development environments using object-oriented programming languages and relational databases, specifically Python, React and Postgres.
- You have some experience working with cloud platforms like AWS and data warehouse solutions like Snowflake
- You can collaborate and easily explain technical terms to a non-technical, highly sophisticated audience; you have superior communication skills
- You are comfortable with ambiguity and always willing to teach and learn


Extra Credit
You have experience working in healthcare
You hold a bachelors, masters, and/or Ph.D. in computer science or a related field
You are familiar with common data pipeline tools like pandas or R

The interview process will be the same as before (two rounds, Algorithms then Code Review)

Python AI

7266 - Python AI

# **Full-stack Software Engineer**
### **Requirements**
- 5 or more years of professional experience across both front-end and back-end development with large companies
- Extensive experience in the authentication space
- Extensive experience with Ruby on Rails and scaling Rails with PostgreSQL databases
- Extensive experience in writing and maintaining automated tests in Rails applications
- Experience with IAM technologies including OAuth, MFA, and AuthN
- Experience with git workflows, GitHub, and pull request reviews
- Experience with Jira and project updates
- Experience with GraphQL, Apollo, schema design, and best practices
- Experience with REST APIs and API data integration between services
- Experience with Next.js, React, JavaScript, CSS, and TypeScript
- Experience with Kafka, Redis, and consuming or emitting messages to communicate across systems
- Experience with page speed and front end performance optimization
- Experience integrating with third-party systems
- Understanding of the resilient distributed service architecture model
- Strong collaboration skills, including partnering with designers, and other engineers across web and mobile
- Strong communication skills, both verbal and written, with the ability to articulate effectively across technical and non-technical partners
- Strong analytical skills

### **Nice to haves**
- Experience with CircleCI or similar CI tooling and automation
- Experience with Datadog or similar cloud monitoring and observability tool
- Experience with Bugsnag or similar error monitoring and reporting tool
- Experience working with feature flags or gated features
- Experience working in iOS and mobile ecosystem
- Experience implementing authorization or authentication systems

7258 - Ruby Ruby

DevOps Engineer
Basic Qualifications:
- 5+ years of experience.
- Experience with CI/CD, ideally familiar with Github Actions.
- Experience with containerized applications and service architectures
- Familiar with at least one programming language (typescript preferred)
- Experience with IaC, specifically with Pulumi and/or AWS CDK.
- Experience with implementing and maintaining AWS infrastructure, ideally has AWS Certified SysOps Administrator.

Preferred:
- Experience with AWS Well-Architected Framework.
- Experience with business continuity and disaster recovery within AWS.
- Experience with observability, alerting, and monitoring, ideally with AWS and Datadog.

DevOps Cloud and Infrastructure

7253 - DevOps Cloud and Infrastructure

**Must haves:**
- Python
- Flask
- React
- TypeScript
- Posgres
- AWS





**Summary:**

RWE Enablement engineering is seeking an experienced software engineer to join our Foundry team, which is responsible for development of software systems that drive unstructured data operations. In this role, the engineer will play a key role in modernizing and modularizing our code base. They will be expected to independently refactor portions of our monorepo into standalone components, all the while ensuring that builds are performant and that the code has demonstrably high test coverage. 

**Qualifications**:
- Intermediate to advanced Python expertise
    - Experience with python dependency management  (ideally Poetry)
- Experience with code refactoring and modularization in Python
- Experience designing code to adhere to object-oriented design best practices
- Familiarity with GitLab, Jenkins, Docker, AWS (EC2, RDS, IAM)
- Comfortable with test driven development (TDD)
- Comfortable debugging/troubleshooting broken builds
- Comfortable providing/receiving peer feedback on code reviews
- Outstanding communication skills
- Great at working collaboratively with other engineers and cross functional stakeholders (e.g. product, support engineers, etc)

7246 - Python AI

**++Responsibilities++**· Builds test automation frameworks using ReadyAPI/SoapUI for rest-based APIs hosted on Amazon cloud and Azure cloud, as well as contribute to the existing automated frameworks to be used by other Automation SDETs and QA Engineers 
· Develops and executes test cases related to functional, integration, systems, end to end testing, accessibility testing, and automates them for regression, including database schema change validations · Write SQL scripts to extract data form the backend and validate its integrity 
· Reviews requirements and design specifications and derive test cases to validate end to end user flow journeys, reports test results, works closely with development teams to resolve defects, while adhering to established QA and Project Management processes 
· Take ownership and work proactively with minimum supervision on assigned testing tasks by completing them on time and efficiently 
· Supports production verification and validation for tested applications

**++Experience/Skills++**· Minimum 7 years of in-depth QA Engineering experience including hands-on automation experience 
· Proficient in one or more programming and scripting languages - C#, Java, Python, Groovy, JS 
· Must be hands-on with AWS and Azure Cloud API services testing 
· Must be hands-on with API testing tools – ReadyAPI, Soap UI, JMeter 
· Must be hands-on with complex SQL queries using databases like MySQL and MS SQL 
· Must be hands-on with CI/CD tools like Jenkins, and familiar with testing lifecycle tools like TestRail 
· Experience in leading and delivering for medium to large testing projects, including test automation 
· Strong analytical, multitasking, and organizational skills to manage testing on multiple projects 
· Experience with Agile methodology and concepts using JIRA or similar Agile tools

7236 - SDET QA Automation

**Must Have for this role:**
- Site Reliability      Engineer with focus on Cost Savings, maintenance of systems
- Able to look at existing      systems figure out cost savings opportunities
- Cloud Infrastructure      cost savings, DevSecOps and FinOps
- Reliability of Systems      and CI/CD
- Need to know AWS
- Understand the      maintenance systems
- EC2, ECS, Elasticache
- Experience with Cost      Explore and Cost reporting
- Code experience      with Terraform
- Need to have excellent      English skills written and verbal Interview
- Team Player
- Troubleshoot
- Communication with other      team players across different teams and dev groups
- Self-starter, driven
- **ON-CALL rotation.**

**Nice to Haves:**
- LinkedIn and/or GitHub      Profile
- Open Search
- Ansible

**Interview process:**  2
- 1st an hour panel      screening soft skills and light technical questions
- 2nd is a 1-1.5-hour      technical interview with dev lead and team



**Job Description**
Are you looking for a career that makes a positive difference in your life and in the lives of learners and educators across the globe?   Do you want to work with fun and social people in a positive and engaged virtual office environment?

We are hiring a **Software Engineer – Cloud Infrastructure & FinOps** who will build and support reliable, high capacity and well-performing systems in support of our mission to reimagine learning for millions of students and learners worldwide.   We call this work "Site Reliability Engineering".

As a Site Reliability Engineer, you will work in a small team accountable for cost optimization, telemetry, security, performance, and reliability in AWS infrastructure.  You will collaborate in a DevOps model with product development teams; designing, deploying and managing automation tools that increase predictability as well as time to market while reducing cost. If you love to build developer tools and automation, know AWS services inside out, have complex distributed system experience, and like engineering software solutions to solve cloud-related problems with a focus on cost efficiency, then you will thrive in this position.

**Our stack**
- **Code**: Python, Javascript, PHP, NodeJS, YAML, Bash
- **RDBMS**: PostGreSQL, MySQL
- **Cache**: ElastiCache (Redis/memcached), DynamoDB
- **Containers**:  ECS & Docker
- **Cloud**:  Amazon AWS
- **Telemetry**:  New Relic (preferred), Datadog, CloudWatch, Cost Explorer
- **Build**:  GitHub Actions (preferred), Jenkins (nice to have), GitHub Enterprise and more
- **Run**: PagerDuty, Exigence
- **Config Management and provisioning**: Puppet, Ansible (Nice to have)
- **Web**: Apache httpd, Nginx
- **Infrastructure as Code**: Terraform (preferred),      Serverless, CloudFormation

**Your contributions**
- **FinOps (Cloud Financial Management)**
    - Drive cloud cost optimization  strategies by analyzing usage patterns and implementing right-sizing recommendations.
    - Partner with engineering and  product teams to design cost-aware architectures and establish cost       accountability.
    - Develop and maintain dashboards  to provide visibility into cloud spend.
    - Proactively identify       opportunities for Reserved Instances, Savings Plans, and other AWS       cost-saving mechanisms.
    - Educate teams on cloud cost best       practices and foster a culture of financial responsibility in cloud       usage.


- _**Cloud Engineering**_
    - Hands-on design, analysis,       development and troubleshooting of highly distributed large-scale       production systems and event-driven, cloud-based services
    - Ensure repeatability,       traceability, and transparency of our infrastructure automation       (infrastructure-as-code, monitoring-as-code)
    - Participate in continual       learning of the AWS ecosystem, game day scenarios, and professional       conferences
    - Collaborative solutioning of       enterprise applications with development teams utilizing our software       stack


- _**Observability Engineering**_
    - Ownership of reliability,       uptime, system security, cost, operations, capacity, resiliency and       performance-analysis thereof
    - Define, monitor and report on       service level indicators for applications workloads
    - Support on-call rotations for       operational duties that have not been addressed with automation, with an       eye for correcting issues that result in on-call alarms
    - Maintain telemetry that improve       the visibility to our applications' performance and business metrics and       keep operational workload in-check
    - Develop, communicate,       collaborate, and monitor standard processes to promote the long-term       health and sustainability of operational development tasks.


- _**DevSecOps**_
    - Support healthy software       development practices, including complying with agile software       development methodology, building standards for code reviews, work       packaging, and continuous delivery
    - Partner with CyberSecurity and       develop plans and automation to respond to new risks and       vulnerabilities


- _**Systems Engineering**_
    - Collaborate with Systems Admins       to coordinate middleware, network, storage, database, Windows,       Linux, VMware maintenance
    - Automate legacy on-prem system       maintenance and migrate to cloud via thoughtful redesign


- _**Resiliency Engineering**_
    - Collaborate with dev teams to       identify failure points and blast radius of systems
    - Validate effectiveness of       monitoring and observability configurations
    - Coordinate failure injection       testing
    - Observe and document steady       state production levels, growth patterns
    - Plan and forecast for       seasonal growth, communicate trend lines with leadership, enhance       infrastructure scaling plans to accommodate 2x planned load
    - Coordinate improvements of       existing software and infrastructure to meet resiliency goals


- _**Performance Engineering**_
    - Improving the performance,       availability and scalability troubleshooting servers, network, hardware       and capacity.
    - Performance test planning,       execution and reporting.
    - Performance tune for low       latency, high performance, scalable systems.
    - Support load testing with open-source       tools like K6.io, Jmeter, etc

**Qualifications**
- Experience as a software      engineer, with practical experience developing, debugging, and deploying      enterprise applications
- Experience reporting on cloud      infrastructure costs using AWS Cost Explorer
- Experience with infrastructure      automation technologies like Terraform
- Expertise in      container/container-fleet-orchestration technologies like ECS or      Kubernetes
- Versatility with troubleshooting      diverse sets of hosting technologies:  web server platforms,      application platforms, operating systems, network components,      virtualization technologies, storage, and database platforms.
- Expertise with continuous      deployment based software development lifecycles (e.g. CI/CD)
- Cloud database operations and      deployment experience (RDS MySQL/Postgres/Aurora),
- Experience with application      caching strategies and high concurrency workloads
- Expertise with Lean/Agile      deployment processes (Blue/Green, ZDT, Canary, load balancers/DNS      strategies)
- Familiarity with telemetry SaaS      systems like New Relic
    - Hands on with New Relic products       like APM, Synthetics, Infrastructure, Logs, Workloads etc.
- Strong problem solving, root      cause analysis and systems engineering skills
- Excellent communication skills
- Ability to design and manage      escalation response plans from monitoring, react, respond, remediate and      retrospect in culturally aligned (proactive, customer focused,      collaborative, data-driven) ways.
- Demonstrated expertise building      and managing highly scaled production infrastructure in the cloud

**Nice to Have**
- Being able to translate between      development, operations, security, product, and management dialects is a highly      sought skill.
- Being “conversational” in JavaScript/TypeScript, Python, PHP, Ruby,      Golang, Java, Bash, Markdown, reStructuredText, HCL, JSON, YAML, and TOML      would be valuable. Being fluent in 2-3 of them would be a huge plus.
- BS Degree in Computer Science (or      related technical field and/or equivalent industry experience) preferred

7229 - Site Reliability Engineer Cloud and Infrastructure

7228 - Site Reliability Engineer Cloud and Infrastructure

7227 - Site Reliability Engineer Cloud and Infrastructure

**Lead Go Developer**

**Technical Expectations**

**Hard Skills**
● 7 years, in Software Engineering or a related Engineering field
● Experience creating REST or REST-like APIs
● Proficient with Goroutines, Go channel patterns, and concurrency, and pointers
● Experience working in a distributed cloud-based system
● Experience working with different SQL and NoSQL variants. PostgreSQL and Redis preferred
● Experience with ORM tools like SQLC
● Kafka or other streaming/messaging experience
● Identity management experience such as OAuth, SAML, LDAP
● “Idiomatic” Go
● Experience writing/running unit tests
● Previous experience with 3rd party integrations
● Experience with monitoring and tracing
**Nice to have:**
● Temporal/Workflow Orchestration
● Background Processing such as River/Goworker

**Senior Software Engineer minimum expectations plus the following:**
● Experience working remotely (accountability, self-starter, good written communication and ability to work through blocks)
● Leads teams, designs projects with larger complexities
● Responsible for training and directing any less experienced people on their team
● Experience with multiple programming languages: Ruby/Rails would be the best secondary language/framework with Python also being a good segue to Ruby
● Experience with supporting and troubleshooting live systems
● Leads technical discussions
● Actively keeps abreast of latest technologies and frameworks.
● Can identify technical debt and create a plan to combat it
● Can refactor and implement architectural patterns within an application
● Experience with Application Performance Management (APM)
● Experience in working closely with product stakeholders to assist with requirements gathering, story creation and work estimation
● Can ensure user stories are properly defined and reviewed from a technical standpoint
● Experience in running agile practices in lieu of a Scrum Master
● Influences usage of automated testing as a first-class concern
● Works with stakeholders to ensure projects have adequate test and rollout plans

**Soft Skills**

**Collaboration & Teamwork**
● Contributes to team discussions when appropriate, supports team decisions, helps out where possible.
● Encourages participation from other employees.
**Communication**
● Communicates clearly, professionally and in a timely manner in both verbal and written form with internal and external stakeholders.
● Is experienced and comfortable working directly with clients.
● Can communicate bad news when necessary.
**Continuous Improvement**
● Comfortable and familiar with giving and receiving feedback, in the context of both code reviews and interpersonal professional development.
● Furthers tech interests by attending meetups, workshops, events and/or watching conference talks and/or reading material online.
**Continuous Delivery**
● Delivers value early and often
● Reduces Risk by introducing changes slowly through concepts like feature flags, canary builds, and other approaches.
**Curiosity**
● Continual learner, enjoys learning, asks why
**Customer Focus**
● Strives to exceed the expectations and requirements of internal and external customers, without over engineering or succumbing to scope creep.
● Acts with customers in mind and values the importance of providing high quality customer service.
● Makes clients aware of pitfalls within designs.
**Prioritization**
● Priority decisions will usually be right, sometimes adjusted with leadership input.
● Ability to adopt a methodical approach, managing multiple tasks simultaneously whilst maintaining a high level of accuracy in all work carried out.
**Problem Solving**
● Can decompose issues and pick the most efficient and effective approach within the given circumstances, is tool-agnostic.
**Supervision**
● Works independently with minimal oversight, seeks input when needed from Principals.
● Can oversee the work of others.
**Working Within Ambiguity**
● Proficient, moves through uncertainty toward action, will act with incomplete information while also taking steps to fill in the blanks.
**Understands Vision and Architecture**
● Understands longer term vision and can iterate systems toward a vision through smaller incremental changes
● Works with existing Principals and/or Architects to ensure vision is realized.

Go JavaScript

7213 - Go JavaScript

- Strong backend development experience in MSFT Azure cloud and designing and developing Web Services
- Strong Dev Ops experience in GitHub, Kubernetis etc.
- Strong oral and written communication skill with both business and tech
- Documentation background.
- Can lead and delegate work between team members
- Has the personality of a proactive Tech leader
- Can synthesize the work in terms of planning from estimation and execution standpoint.
- PST time zone will be ideal. But mostly US time zone is a must
- At times will need to coordinate with SH team and time involvement can be adjusted for those days.

7204 - C# C#

**The impact you'll make:**
- The right candidate will be working with the existing Unosquare team on upskilling, continuous learning in Ruby while contributing at the code level
- Contribute to mission-critical services that power online ordering for thousands of cannabis storefronts and delivery services
- Build integrations with other industry partners.
- Build APIs to enhance the consumer & dispensary eCommerce experience
- Take ownership of significant initiatives and drive them from development through completion
- Collaborate closely with Design, QA, Product, EM, and fellow developers to define and scope initiatives by balancing risks, constraints, and speed to market
- Cultivate a sense of customer empathy to continue building an exceptional product
- Identify opportunities for improvement to our engineering and business processes as we scale our engineering teams and the overall organization

**What you've accomplished:**
- Bachelor's Degree in Computer Science or equivalent degree/work experience
- 3+ years of working experience in Ruby on Rails
- Effective communication skills, a positive attitude, and the ability to give and receive constructive feedback through mentoring, pair programming sessions, and code reviews
- Proven ability to influence cross-functional stakeholders
- Minimum of 3+ years of software development experience at mid/big sized companies
- Professional experience coding backend applications in a production environment
- Professional experience developing large, scalable backend applications
- Developed an understanding of system architecture and design; with consideration given to security, performance, scalability, and handling of personally identifiable information
- Owned the technical design of significant features or projects and can articulate the reasoning behind trade-offs made in your designs
- Experience building internal and external APIs with proper documentation and versioning strategies that avoid breaking changes whenever possible
- Experience with SQL databases such as MySQL, Postgres, or SQL Server
- Experience adding telemetry, alerting, and monitoring to services
- Love taking on the challenge of learning new technologies
- Self-starter attitude with a disciplined work ethic

**Bonus points:**
- Experience in a functional programming language
- Experience with frontend frameworks such as React or Next.js
- Experience with mobile development, Android and iOS
- Subject matter expert in specific verticals, i.e., Payments, Logistics, E-Commerce
- Experience with our runtime environments and tools: Kubernetes, DataDog, PagerDuty, Honeybadger, CodeFresh

7200 - Ruby Ruby

**About the Role**
We are seeking a highly motivated Junior Product Owner to support our Senior Product Manager in delivering features as part of a broader product vision and roadmap. This role is a critical bridge between the business, engineering, design, data science, and analytics teams, ensuring that product features are executed seamlessly and meet high-quality standards.

As a Junior Product Owner, you will play a hands-on role in writing detailed requirements, managing cross-functional collaboration, conducting quality assurance, and ensuring projects stay on track. The ideal candidate is someone with strong organizational skills, attention to detail, and a passion for delivering user-centered product features.

**Key Responsibilities**
Requirements Gathering and Documentation
· Write clear, detailed product requirements (user stories, acceptance criteria, functional specs, etc.) to define and communicate the scope of product features.
· Collaborate with engineering, design, and data teams to refine and finalize requirements.
· Ensure requirements align with the product vision and address user and business needs.

Cross-Functional Collaboration
· Partner with engineering, design, and analytics teams to bring product features to life.
· Act as a liaison between business stakeholders and technical teams to clarify requirements and resolve any ambiguities.
· Facilitate feedback loops to ensure alignment across teams.

Quality Assurance
· Conduct thorough quality assurance (QA) testing on new product features to ensure they meet user experience, functionality, and data requirements.
· Identify and document bugs or discrepancies and collaborate with engineering to resolve them.
· Maintain high standards for feature delivery by ensuring fit to requirements before deployment.

Project Management
· Coordinate with various stakeholders to ensure timely delivery of project milestones.
· Track and manage project tasks, timelines, and dependencies to keep initiatives on schedule.
· Proactively communicate risks, blockers, and status updates to the Senior Product Manager and relevant stakeholders.

Data and Insights
· Collaborate with analytics teams to ensure data requirements are integrated into product features.
· Validate that features collect the necessary data for tracking performance and user behavior.

**Qualifications**
Experience:
· 1–3 years of experience in product ownership, product management, or a related role.
· Experience working with cross-functional teams (engineering, design, data science, etc.).
· Exposure to Agile methodologies and tools like JIRA or Asana.

Skills:
· Strong ability to write clear, actionable product requirements.
· Excellent attention to detail and organizational skills.
· Basic understanding of software development processes.
· Proficiency in conducting quality assurance (QA) and documenting test results.
· Strong communication and collaboration skills.

Preferred:
· Familiarity with data-driven decision-making and analytics tools (e.g., Tableau, Amplitude).
· Experience working with wireframing tools or participating in design reviews.

7107 - Business Analyst Business Strategy

Job Title: Cloud-Native Application Developer (Node.js, Python, AWS)
Job Type: Full-Time

About the Role:

We are looking for a problem solver with a passion for writing clean, efficient code to join our team as a Cloud-Native Application Developer. In this role, you will leverage your strong software engineering background and CS fundamentals—such as data structures and algorithms—while building cloud-native applications that solve complex problems. You will work on creating scalable and reliable services using modern cloud technologies, with a focus on AWS. The right candidate is someone who is both technically proficient and loves to write code that delivers value.

Responsibilities:
- Design and build  cloud-native applications using Node.js and Python, ensuring robust solutions that solve real-world problems.
- Apply strong knowledge of data structures, algorithms, and design patterns to create efficient and scalable systems.
- Write clean, maintainable code and contribute to code reviews to ensure high-quality codebase.
- Build and deploy serverless applications on AWS, utilizing Lambda, API Gateway, and other AWS services to create highly scalable and resilient solutions.
- Develop and maintain RESTful APIs and event-driven architectures that are efficient and secure.
- Use AWS best practices to design, develop, and optimize services, ensuring applications are cost-efficient, high-performing, and reliable.
- Solve performance bottlenecks and ensure high availability for cloud-native applications  through thoughtful design and optimization.
- Collaborate with  cross-functional teams, including product managers, DevOps engineers, and other developers, to translate business requirements into technical solutions.
- Build and optimize CI/CD pipelines for smooth deployment processes.
- Troubleshoot complex issues in production and implement solutions to enhance the stability of  the applications.

Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of experience in software development with a focus on problem-solving and building solutions through code.
- Strong proficiency in data structures, algorithms, and software design principles.
- Experience in building cloud-native applications using Node.js and Python.
- Hands-on experience with AWS services, including Lambda, API Gateway, S3, DynamoDB, etc.
- Expertise in developing  scalable and efficient RESTful APIs and working with event-driven systems.
- Familiarity with serverless architectures, microservices, and containerization (Docker,      Kubernetes).
- Proficient in debugging, performance optimization, and writing code that can handle large-scale cloud-based systems.
- Experience with CI/CD  pipelines, automated testing, and deployment strategies.
- Familiarity with cloud security best practices, including IAM, VPC, and encryption.

Preferred Skills:
- Strong foundation in  computer science fundamentals, including data structures, algorithms, and distributed systems.
- AWS certifications (e.g., AWS Certified Developer, AWS Certified Solutions Architect).
- Experience with Infrastructure as Code tools like CloudFormation, Terraform, or AWS CDK.
- Familiarity with monitoring, logging, and tracing tools (e.g., CloudWatch, ELK Stack).
- Experience working with event-driven architectures (e.g., SNS, SQS, Kafka).
- Knowledge of building management systems (BMS) or IoT platforms, particularly in the areas of energy management, building automation, or smart devices.
- Previous experience in  solving complex problems related to distributed systems and cloud-native applications.
- Understanding of IoT protocols, data ingestion from sensors, or real-time analytics for IoT devices.

What You Bring:
- A passion for solving problems through well-written, efficient code.
- The ability to leverage CS fundamentals to build high-performance, scalable solutions.
- The desire to learn and improve, staying current with the latest trends in cloud computing and software development.

Benefits:
- Opportunity to work on challenging cloud-native solutions in the building and energy management industry.
- Be part of a collaborative, innovative, and supportive team that values learning and growth.
- Ongoing professional development and exposure to cutting-edge technologies.

6833 - Python AI

**Senior Machine Learning Engineer**

Streaming companies annually spend over $26 billion dollars making original content. Their subscribers pay a lot of money monthly to stream this original and licensed content. These streaming companies are now looking for new, innovative, and incremental revenue streams versus simply raising subscriber costs. This is where we come in.

We have a very unique approach to helping streaming companies develop the perfect combination of a seamless journey of watching your favorite sitcom, cooking show, live sporting event, home improvement, etc with the additional benefit of actually buying using Machine Learning and Computer Vision technologies.
We're a team of entrepreneurs that have done multiple company exits from Klarna, eBay, Amazon, Warner Bros, Google.

**Position Overview**
We are looking for a Senior Machine Learning Engineer to develop and implement advanced LLM-based systems. You will work closely with a small but dynamic team of 6-8 engineers and scientists. Reporting directly to the CTO, you will play a pivotal role in designing, training, and deploying state-of-the-art language models, as well as optimizing their performance across our entire platform.

**Responsibilities**
- Develop and implement a broad range of LLM-based systems, including text generation, image generation, video understanding, and coding copilot applications
- Fine-tune LLMs and implement Retrieval-Augmented Generation (RAG) systems to enhance model performance and knowledge
- Optimize LLM deployments for cost efficiency, including techniques such as quantization and distillation
- Prepare and clean diverse datasets for LLM training and evaluation
- Collaborate with senior business leaders on model architecture, deployment strategies,and long-term AI roadmap
- Interact directly with end-users to gather requirements and feedback on LLM system performance

**Qualifications**
- 5+ years of experience in machine learning engineering, with a focus on natural language processing and multi-modal LLMs
- Proficiency with Python and deep learning frameworks such as PyTorch or TensorFlow
- Strong background in data preprocessing and feature engineering for NLP tasks
- Solid problem solving and system design skills
- Hands-on experience with fine-tuning LLMs and implementing Retrieval-AugmentedGeneration (RAG) systems
- Experience deploying and monitoring machine learning models on cloud platforms, preferably AWS
- Startup mentality to iterate rapidly, work across disciplines, and focus on customers

**Preferred qualifications**
- Experience with AWS SageMaker or GCP Vertex AI for model training, deployment, and management
- Proficiency using infrastructure-as-code tools like AWS CDK or Terraform for ML model deployments
- Experience working on e-commerce and/or enterprise (B2B) products, particularly in applying LLMs to these domains
- Hands-on experience using LLMs for data cleaning, enrichment, and augmentation tasks
- Familiarity with ML dataset annotation tools and processes, such as AWS SageMakerGroundTruth
- Experience with prompt engineering and few-shot learning techniques for LLMs
- Knowledge of efficient training techniques like parameter-efficient fine-tuning (PEFT) orLoRA
- Familiarity with model evaluation metrics and A/B testing for LLM performance
- Familiarity with Ray (open-source unified framework for scaling AI and Python applications)